Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 3 reviews
- Price
- Free plan Free plan available
- Launched
- August 2024 Singapore
Screenshots
About Sobot Live Chat & Chatbot
Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.
For Shopify users who oversee multiple online channels, including websites and social media, Sobot provides a centralized inbox that integrates tickets, messages, and customer data into a single, AI-driven workspace, customized to your language preferences. This streamlined integration enhances the efficiency of customer service operations. Additionally, customer and order details from Shopify can be leveraged by both Ticketing and Call Center teams to enrich customer engagement.
- Integrate various communication channels seamlessly.
- Deliver immediate, personalized solutions to customer inquiries and concerns.
- Real-time monitoring and analytics for efficient supervisory management.
Features
- AI responses
- Agent analytics
- Agent avatar
- Business hours
- Callback
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Chatbot
- Color and font
- Customer insights
- Email chat
- Emojis and stickers
- FAQs
- File upload
- Greetings
- Live chat
- Multi-language
- Quick replies
- Real-time translation
- Rule-based triggers
- Social media
- Tagging
- Ticketing
- Welcome messages
Sobot Live Chat & Chatbot pricing
Free plan available. Prices in USD; check the App Store for the latest.
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Free
Free
- Free to install. Upgrade versions requires additional fees, contact us for upgrading.
Shopify stores using Sobot Live Chat & Chatbot
We haven't detected Sobot Live Chat & Chatbot on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Sobot Live Chat & Chatbot: FAQ
Unite omnichannel's chat on one workbench for customer service agents, with the help of AI Chatbot.
Sobot Live Chat & Chatbot has a free plan.
We haven't detected Sobot Live Chat & Chatbot on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Sobot Live Chat & Chatbot is built by Sobot, based in Singapore, and launched in August 2024.
5.0 out of 5 from 3 reviews on the Shopify App Store.