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Re:amaze AI Helpdesk & Chat

by Reamaze

Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk.

  • 4.5 (180 reviews)
  • Free trial · From $29 / month
  • Launched April 2014
Stores using it
2,199
0.1% of stores we track
Rating
4.5 / 5
180 reviews
Price
$29 / mo
Free trial
Top country
United States
977 stores

Screenshots

About Re:amaze AI Helpdesk & Chat

What merchants say
Merchants highly recommend this app for enhancing customer interaction and support, noting its seamless integration with Shopify and efficient operation that boosts customer satisfaction and sales. It supports multiple communication channels and features automation, live visitor data, and customizable chat widgets. The responsive customer support team is also praised for their quick setup assistance and ongoing educational support.

Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk.

Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back.

  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to write replies, build chatbots, summarize, and create FAQ articles
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged

Features

  • AI chatbots
  • AI responses
  • AI summaries
  • Agent analytics
  • Agent avatar
  • Analytics
  • Auto-assign
  • Auto-reply
  • Business hours
  • Chat assignment
  • Chat buttons
  • Chat flows
  • Chat window
  • Chatbot
  • Color and font
  • Contact form
  • Cross-sell
  • Customer insights
  • Customer notifications
  • Email
  • Email chat
  • Emojis and stickers
  • Encryption
  • Escalation
  • FAQs
  • Feedback surveys
  • File upload
  • Greetings
  • Help center
  • Live chat
  • Multi-language
  • Multi-store
  • Order tracking
  • Order updates
  • Phone
  • Product recommendations
  • Push notifications
  • Quick replies
  • Real-time translation
  • Reports

Re:amaze AI Helpdesk & Chat pricing

Free trial · From $29 / month. Prices in USD; check the App Store for the latest.

  • Re:amaze Basic

    $29 / month

    313 billed yearly (save 10%)

    • $29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
    • Unlimited Email Inboxes
    • Social Integrations
    • Live Chat and Chatbots
    • Trainable AI Intents
    • Workflows and Macros
    • FAQ
    • 1K Free Push Notifications
  • Re:amaze Pro

    $49 / month

    529 billed yearly (save 10%)

    • $49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
    • Basic Features +
    • Multi-Store
    • SMS and VOIP Integrations
    • Live View
    • Advanced Reports
    • Custom Domains
    • Status Page
  • Re:amaze Plus

    $69 / month

    745 billed yearly (save 10%)

    • $69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
    • Basic + Pro +
    • Staff Reports, Roles, Shifts, Days Off
    • Departments
    • Satisfaction Surveys
    • FAQ History
    • Co-Browse
    • SSO
  • Enterprise Custom

    $899 / month

    • Contact us for more enterprise pricing and feature options
    • Customizable Features
    • Ticket Volume Based or Annual Pricing
    • Hands-On Service and Training
    • Dedicated Priority Support

Shopify stores using Re:amaze AI Helpdesk & Chat

We detect Re:amaze AI Helpdesk & Chat on 2,199 live Shopify stores, 0.1% of all the stores we track. Most of them are in United States.

Stores using it
2,199
Share of stores
0.1%
Median products
141
Countries
12+
# Store Location Products Theme Scan
1
Ellusionist ellusionist.com
Auburn, United States 470 Impact Scan
2
The Ayurveda Experience theayurvedaexperience.com
Dalton, United States 1,856 Turbo Scan
3
Mechboards mechboards.co.uk
Beccles, United Kingdom 162 Mode Scan
4
Breathe Tech breathe-tech.com
Boca Raton, United States 1 Dawn Scan
5
Last Bubbles lastbubbles.com
American Canyon, United States 826 — Scan
6
CKS | Confluence Kayak & Ski coloradokayak.com
Denver, United States 2,061 Warehouse Scan
7
Thats So Fetch US thatssofetch.com
Lewes, United States 5,382 — Scan
8
MuteMe muteme.com
El Dorado Hills, United States 13 Muteme Scan
9
Rogue Energy rogueenergy.com
Green Bay, United States 45 Impulse Scan
10
Pavemade.com pavemade.com
Arcadia, United States 31 — Scan

See the top 100 stores using Re:amaze AI Helpdesk & Chat

Where these stores are

  1. United States 977
  2. United Kingdom 206
  3. Australia 152
  4. Netherlands 136
  5. Canada 104
  6. Hong Kong 77
  7. Germany 75
  8. France 54
  9. New Zealand 44
  10. Italy 27

What these stores sell

  1. Apparel 22.2%
  2. Home & Garden 9.4%
  3. Beauty & Fitness 7.3%
  4. Health 7.1%
  5. Others 7.0%
  6. Food & Drink 6.5%
  7. Jewelry & Watches 6.0%
  8. Arts & Entertainment 5.6%
  9. Consumer Electronics 4.6%
  10. Sports 4.3%

FAQ

Re:amaze AI Helpdesk & Chat: FAQ

Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk.

No. Plans start at $29 a month, with a free trial.

ShopScan detects Re:amaze AI Helpdesk & Chat on 2,199 live Shopify stores, 0.1% of all the stores we track. Most are in United States (977).

Klaviyo: Email Marketing & SMS (61.6%), Judge.me Product Reviews (36.7%), Pinterest (36%) are the apps most often installed on the same stores.

Re:amaze AI Helpdesk & Chat is built by Reamaze, based in United States, and launched in April 2014.

4.5 out of 5 from 180 reviews on the Shopify App Store.

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