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OneHash Chat

by OneHash

Full fledged omni-channel support solution with order management, tracking and status updates.

  • Free plan available · From $27 / month
  • Launched August 2025
Stores using it
—
Not detected yet
Rating
—
Price
$27 / mo
Free plan available
Launched
August 2025
India

Screenshots

About OneHash Chat

Full fledged omni-channel support solution with order management, tracking and status updates.

OneHash Chat provides an easy to use customer support solution with omni-channel, marketing campaign, help center and automations support. Connect channels such as Email, Sms, WhatsApp, Instagram etc. and manage conversations with your customer from one platform. Integrate chat widget with Shopify native features and make the process of providing updates and tracking info much simpler.

  • Order management actions - Refund, Return, Fulfill and Cancel orders easily.
  • Order status updates to customers via omni channel conversations.
  • Order tracking and status checks for customers using the chat widget.
  • Refer products and discounts directly from the chat.
  • Shipping tracking via chat widget.

Features

  • AI chatbots
  • AI responses
  • Agent analytics
  • Analytics
  • Auto-assign
  • Business hours
  • Chat assignment
  • Chat flows
  • Chatbot
  • Color and font
  • Customer notifications
  • Email
  • Email chat
  • Encryption
  • FAQs
  • File upload
  • Greetings
  • Help center
  • Live chat
  • Multi-language
  • Order tracking
  • Order updates
  • Push notifications
  • Real-time translation
  • Reports
  • SMS
  • Social media
  • Tagging
  • Unified inbox
  • Video calls
  • Welcome messages

OneHash Chat pricing

Free plan available · From $27 / month. Prices in USD; check the App Store for the latest.

  • Starter

    Free

    • 2 Agents
    • 3 Inboxes
    • 90 days chat history
  • Plus

    $27 / month

    • Unlimited Inboxes
    • Unlimited Agents
    • Unlimited Chat History
  • Pro

    $270 / year

    • Unlimited Inboxes
    • Unlimited Agents
    • Unlimited Chat History

Shopify stores using OneHash Chat

We haven't detected OneHash Chat on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.

Detect apps on any store

FAQ

OneHash Chat: FAQ

Full fledged omni-channel support solution with order management, tracking and status updates.

OneHash Chat has a free plan; paid plans start at $27 a month.

We haven't detected OneHash Chat on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.

OneHash Chat is built by OneHash, based in India, and launched in August 2025.

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