Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $39 / mo Free plan available
- Launched
- April 2024 Canada
Screenshots
About Massively Live Chat & Chatbots
Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.
Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.
- Live Chat to seamlessly connect customers to agents when required.
- Generative AI-Powered Smart Answers which can automate your business’s FAQs.
- Easily deploy to websites, Instagram, Facebook Messenger, SMS, & Google Search.
- Flow Builder allows businesses to build a custom bot or use pre-built templates.
- Shopify order lookup allows our bots to check order status and self-serve.
Features
- AI chatbots
- AI responses
- Agent avatar
- Auto-reply
- Business hours
- Chat buttons
- Chat flows
- Chatbot
- Color and font
- FAQs
- File upload
- Greetings
- Help center
- Live chat
- Multi-language
- Order tracking
- Order updates
- Quick replies
- Reports
- Rule-based triggers
- SMS
- Self-service
- Social media
- Unified inbox
- Welcome messages
Massively Live Chat & Chatbots pricing
Free plan available · Free trial · From $39 / month. Prices in USD; check the App Store for the latest.
-
Basic
Free
- Chat widget on your website
- Live chat for one agent
- Scripted Chatbot
- Shopify Integration
- 50 monthly chats
- Free 14 day trial of Premium Tier
-
Business
$39 / month
- $0.06 per additional chat above monthly limits.
- Basic plus:
- AI Powered Smart Answers
- Messenger
- SMS
- Google Business Messages
- Multiple agents
-
Premium
$69 / month
- Business Plus:
- Unlimited monthly chats
- Chat Logs
- Access to Authoring Tool to support custom Integrations/message types
Shopify stores using Massively Live Chat & Chatbots
We haven't detected Massively Live Chat & Chatbots on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Massively Live Chat & Chatbots: FAQ
Live chat & AI powered chatbots for websites and social channels. Customer support for eCommerce.
Massively Live Chat & Chatbots has a free plan; paid plans start at $39 a month.
We haven't detected Massively Live Chat & Chatbots on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Massively Live Chat & Chatbots is built by Massively Developer, based in Canada, and launched in April 2024.