Herodesk is the simple helpdesk and live-chat tool for your everyday customer support heroes
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 5 reviews
- Price
- $22 / mo Free plan available
- Launched
- November 2023 Denmark
Screenshots
About Herodesk
Herodesk is the simple helpdesk and live-chat tool for your everyday customer support heroes
Many small and mid-sized e-commercers struggle with their customer service. At Herodesk, we’ve created a simple and affordable customer support tool that lets you organize your customer support in one place. With our tool, you’ll regain control of your customer support and never miss another customer question, leading to happy and loyal customers. Herodesk integrates with Shopify to have customer- and order details available inside Herodesk to make customer support easier than ever.
- Conversation-based customer support & live-chat helpdesk system
- Shopify integration. See the customers order informations, tracking/shipping etc
- Live-chat, Facebook Messenger & Instagram integration
Features
- AI summaries
- Agent avatar
- Analytics
- Auto-reply
- Business hours
- Chat buttons
- Chat window
- Color and font
- Contact form
- Cross-sell
- Email chat
- Emojis and stickers
- FAQs
- Greetings
- Help center
- Live chat
- Multi-language
- Multi-store
- Order tracking
- Phone
- Push notifications
- Quick replies
- Reports
- Rule-based triggers
- Self-service
- Social media
- Spam detection
- Tagging
- Ticketing
- Welcome messages
Herodesk pricing
Free plan available · Free trial · From $22 / month. Prices in USD; check the App Store for the latest.
-
Herodesk Free
Free
- All features available, limited to:
- 1 user
- 1 inbox
- 1 widget
- 2 channels (fx Chat + FB Messenger)
-
Herodesk Basic
$22 / month
220 billed yearly (save 17%)
- Everything in Free, and ...
- Unlimited inboxes, channels, widgets etc
- Smart views
- Send email from your domain
- Smart phone app and push notifications
-
Herodesk Plus
$44 / month
431 billed yearly (save 18%)
- Everything in Basic, and ...
- AI assistant, translate, tagging & rules
- Phone integrations
- Unlimited usage of all other features
Shopify stores using Herodesk
We haven't detected Herodesk on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Herodesk: FAQ
Herodesk is the simple helpdesk and live-chat tool for your everyday customer support heroes
Herodesk has a free plan; paid plans start at $22 a month.
We haven't detected Herodesk on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Herodesk is built by Herodesk ApS, based in Denmark, and launched in November 2023.
5.0 out of 5 from 5 reviews on the Shopify App Store.