CX AI that engages customers instead of deflecting them, and grows lifetime value.
- Stores using it
- 47 0% of stores we track
- Rating
- 4.7 / 5 29 reviews
- Price
- $120 / mo Lowest paid plan
- Top country
- United States 40 stores
Screenshots
About Gladly: CX AI built for LTV
CX AI that engages customers instead of deflecting them, and grows lifetime value.
Gladly helps retailers turn every conversation into a long-lasting relationship. AI fully resolves returns, refunds, and order questions using your store data, engaging customers rather than deflecting them. It answers product questions and recommends items to drive revenue. Agents see one lifelong conversation across voice, email, chat, SMS, and social with complete order history. No tickets. No repeat explanations. Just real connections that build loyalty.
- Complete order history and customer details in single view
- AI that resolves, not deflects, with end-to-end resolution
- AI shopping assistant that recommends products and converts
- Voice, email, chat, SMS, and social natively built in
- Native integrations with Shopify, Klaviyo, Loop, and more
Features
- AI chatbots
- AI responses
- AI summaries
- Agent analytics
- Analytics
- Auto-assign
- Auto-reply
- Business hours
- Callback
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Chatbot
- Color and font
- Cross-sell
- Customer insights
- Customer notifications
- Discounts
- Email chat
- Emojis and stickers
- Encryption
- Escalation
- FAQs
- File upload
- Greetings
- Help center
- Live chat
- Multi-language
- Multi-store
- Order tracking
- Order updates
- Phone
- Product recommendations
- Push notifications
- Quick replies
- Real-time translation
- Reports
- Response templates
Gladly: CX AI built for LTV pricing
From $120 / month. Prices in USD; check the App Store for the latest.
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SMB Starting Plan
$120 / year
- Average $.065 per resolution
- $120/agent flat pricing with no add-ons
- Voice, email, chat, SMS, social included
- AI Automation
Shopify stores using Gladly: CX AI built for LTV
We detect Gladly: CX AI built for LTV on 47 live Shopify stores, 0% of all the stores we track. Most of them are in United States.
- Stores using it
- 47
- Share of stores
- 0%
- Median products
- 572
- Countries
- 3
| # | Store | Location | Products | Theme | Scan |
|---|---|---|---|---|---|
| 1 | Rothy's rothys.com | San Francisco, United States | 670 | — | Scan |
| 2 | Imperia Caviar imperiacaviar.com | Los Angeles, United States | 61 | Pipeline | Scan |
| 3 | L'ange Hair langehair.com | Dania Beach, United States | 183 | — | Scan |
| 4 | Lectric eBikes® lectricebikes.com | Phoenix, United States | 290 | Dawn | Scan |
| 5 | Consuela consuelastyle.com | Austin, United States | 1,944 | Dawn | Scan |
| 6 | Troy Lee Designs troyleedesigns.com | Corona, United States | 2,095 | Dawn | Scan |
| 7 | Grüns gruns.co | Roanoke, United States | 23 | — | Scan |
| 8 | FoundRae foundrae.com | New York, United States | 1,218 | Blackridge Base Theme | Scan |
| 9 | LIVERPOOL LOS ANGELES liverpoolstyle.com | Montebello, United States | 546 | — | Scan |
| 10 | Goose Creek Candle goosecreek.com | Liberty, United States | 620 | Envy | Scan |
See the top 100 stores using Gladly: CX AI built for LTV
Where these stores are
What these stores sell
Installed alongside Gladly: CX AI built for LTV
The apps most often found on the same stores: the share of the 47 most popular stores running Gladly: CX AI built for LTV that also run each one.
- Klaviyo: Email Marketing & SMS 78.7%
- Microsoft Clarity: AI Insights 40.4%
- Pinterest 34%
- Yotpo: Product Reviews 29.8%
- Rebuy Personalization Engine 23.4%
- Triple Whale 23.4%
- Elevar Conversion Tracking 19.1%
- Rise Gift Cards & Store Credit 17%
- Signifyd 14.9%
- Swym Wishlist Plus 14.9%
- Alia: Email & SMS Popups 12.8%
- Consentmo GDPR Compliance 12.8%
FAQ
Gladly: CX AI built for LTV: FAQ
CX AI that engages customers instead of deflecting them, and grows lifetime value.
No. Plans start at $120 a month.
ShopScan detects Gladly: CX AI built for LTV on 47 live Shopify stores, 0% of all the stores we track. Most are in United States (40).
Klaviyo: Email Marketing & SMS (78.7%), Microsoft Clarity: AI Insights (40.4%), Pinterest (34%) are the apps most often installed on the same stores.
Gladly: CX AI built for LTV is built by Gladly Inc, based in United States, and launched in February 2021.
4.7 out of 5 from 29 reviews on the Shopify App Store.