Dixa helps growing brands deliver valuable experiences and handle more inquiries with less effort.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $109 / mo Free trial
- Launched
- July 2025 Denmark
Screenshots
About dixa
Dixa helps growing brands deliver valuable experiences and handle more inquiries with less effort.
Dixa is a customer service platform that combines omnichannel support with a powerful AI and automation engine. Our platform is built on a Human + AI philosophy. We believe repetitive inquiries should be handled by AI, so human agents can deliver valuable experiences through empathy and genuine connection. We integrate natively with the broader e-commerce ecosystem. This includes our Shopify app, which lets your team view and update Shopify orders directly inside Dixa’s unified agent workspace.
- All support channels and customer data in a one-screen agent workspace.
- AI Agent that handles repetitive tasks on chat and email.
- Powerful workflow automation with an intuitive drag and drop builder.
- Two-way Shopify integration that lets you access and edit orders within Dixa.
Features
- AI chatbots
- AI responses
- AI summaries
- Agent analytics
- Agent avatar
- Analytics
- Auto-assign
- Auto-reply
- Business hours
- Callback
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Chatbot
- Color and font
- Contact form
- Customer insights
- Customer notifications
- Discounts
- Email chat
- Emojis and stickers
- Escalation
- FAQs
- Feedback surveys
- File upload
- Greetings
- Help center
- Live chat
- Multi-language
- Multi-store
- Order updates
- Phone
- Product recommendations
- Quick replies
- Real-time translation
- Reports
- Response templates
- Rule-based triggers
dixa pricing
Free trial · From $109 / month. Prices in USD; check the App Store for the latest.
-
Growth Plan
$109 / month
1068 billed yearly (save 18%)
- All Channels
- External Knowledge Center
- Customer Satisfaction Score (CSAT)
- Callback
- Language Detection
- Agent Teams
- Custom Attribute
- Unlimited Custom Cards
-
Ultimate Plan
$169 / month
1668 billed yearly (save 18%)
- Routing With External Data
- Standard AI Intent Detection
- Knowledge-centered Service
- Advanced Conversation Automations
- Bulk Actions
- Sandbox Access
- 3rd-party AI integrations
-
Prime Plan
$215 / month
2148 billed yearly (save 17%)
- SSO
- Advanced AI Intent Detection
- Advanced Insights
- Queue Restrictions
- Enterprise API Limit
- Custom User Roles & Permissions
- Multiple Organisations
- Widget White Labeling
Shopify stores using dixa
We haven't detected dixa on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
dixa: FAQ
Dixa helps growing brands deliver valuable experiences and handle more inquiries with less effort.
No. Plans start at $109 a month, with a free trial.
We haven't detected dixa on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
dixa is built by Dixa Aps, based in Denmark, and launched in July 2025.