Provide instant customer service with AI. Handle email, social media, & live chat in a unified inbox
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 2 reviews
- Price
- $49 / mo Free trial
- Launched
- April 2025 United States
Screenshots
About Brandwise: AI Customer Service
Provide instant customer service with AI. Handle email, social media, & live chat in a unified inbox
Brandwise is an all-in-one helpdesk built for AI. Our advanced AI automatically resolves CS tickets, hides negative comments on your social ads, and responds to social comments & DMs with accurate brand info. Access order and shipping details, process refunds, and unlock in-depth analytics for your entire team. Save hours, win more customers, and empower your team with Brandwise.
- Unified inbox: email, live chat, IG, FB, and TikTok
- AI Agent: resolves tickets automatically with accurate brand & order info
- AI Comment Moderation: automatically hide negative/spam comments on your ads
- View order info, shipping details, & process refunds directly in your inbox
- In-depth analytics for your entire organization and individual team members
Features
- AI chatbots
- AI responses
- AI summaries
- Agent analytics
- Agent avatar
- Analytics
- Auto-assign
- Auto-reply
- Behavior tracking
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Chatbot
- Color and font
- Customer insights
- Email chat
- Emojis and stickers
- FAQs
- Greetings
- Live chat
- Multi-language
- Multi-store
- Order tracking
- Order updates
- Quick replies
- Real-time translation
- Reports
- Social media
- Spam detection
- Tagging
- Ticketing
- Unified inbox
- Welcome messages
Brandwise: AI Customer Service pricing
Free trial · From $49 / month. Prices in USD; check the App Store for the latest.
-
Start
$49 / month
470 billed yearly (save 20%)
- 5,000 AI credits per month
- Channels: email, live chat, social media
- AI comment moderation
- AI replies
- AI summaries
- Unlimited team members
-
Pro
$99 / month
950 billed yearly (save 20%)
- 10,000 AI credits monthly
- Channels: email, live chat, social media
- AI comment moderation
- AI replies
- AI summaries
- Unlimited team members
-
Scale
$179 / month
1718 billed yearly (save 20%)
- 20,000 AI credits per month
- Channels: email, live chat, social media
- AI comment moderation
- AI replies
- AI summaries
- Unlimited team members
-
Enterprise
$269 / month
2582 billed yearly (save 20%)
- 30,000 AI credits per month
- Channels: email, live chat, social media
- AI comment moderation
- AI replies
- AI summaries
- Unlimited team members
Shopify stores using Brandwise: AI Customer Service
We haven't detected Brandwise: AI Customer Service on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Brandwise: AI Customer Service: FAQ
Provide instant customer service with AI. Handle email, social media, & live chat in a unified inbox
No. Plans start at $49 a month, with a free trial.
We haven't detected Brandwise: AI Customer Service on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Brandwise: AI Customer Service is built by Brandwise Inc., based in United States, and launched in April 2025.
5.0 out of 5 from 2 reviews on the Shopify App Store.