Aide is the easiest way to use AI for automating support workflows and question answering
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 4 reviews
- Price
- $300 / mo Free plan available
- Launched
- February 2024 Canada
Screenshots
About Aide AI Support Automation
Aide is the easiest way to use AI for automating support workflows and question answering
Aide is the easiest way to get customer insights, automate repetitive workflows like order tracking, returns, and exchanges, assist support agents with AI suggestions, and use knowledge to answer common customer questions automatically. Aide analyzes customer messages to find possible automations and gives you the tools you need to configure workflows to bring intelligence and efficiency to your support operations.
- Automate knowledge-based question answering and order tracking
- Automate returns, exchanges and other operations based on store policy
- Agent assist tooling to help human agents respond to customers faster
- Support multiple stores and brands with AI and bots in one Aide account
- CRM and API integrations to read data or perform actions
Features
- AI chatbots
- AI responses
- Agent analytics
- Analytics
- Auto-assign
- Auto-reply
- Chat assignment
- Chat buttons
- Chat window
- Chatbot
- Color and font
- Customer insights
- Discounts
- Email chat
- FAQs
- Greetings
- Help center
- Multi-language
- Multi-store
- Order tracking
- Order updates
- Product recommendations
- Quick replies
- Reports
- Response templates
- Rule-based triggers
- Self-service
- Tagging
- Ticketing
- Welcome messages
Aide AI Support Automation pricing
Free plan available · Free trial · From $300 / month. Prices in USD; check the App Store for the latest.
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Free
Free
- Get started with a free trial today!
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Essentials
$300 / month
- Up to 800 conversations per monthfor individuals and small teams
- ✓ Automated workflows
- ✓ Unlimited tagging
- ✓ Agent suggestions
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Pro
$500 / month
- Up to 2,500 conversations per month for growing teams
- ✓ Everything in Essentials plus
- ✓ Hands-on Support from our team
- ✓ Fully guided imple
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Pro Plus
$800 / month
- Up to 4,000 conversations per month for scaling businesses
- ✓ Everything in Pro plus
- ✓ Dedicated Slack Support
- ✓ Weekly Onboarding Meetings
Shopify stores using Aide AI Support Automation
We haven't detected Aide AI Support Automation on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Aide AI Support Automation: FAQ
Aide is the easiest way to use AI for automating support workflows and question answering
Aide AI Support Automation has a free plan; paid plans start at $300 a month.
We haven't detected Aide AI Support Automation on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Aide AI Support Automation is built by Aide Support Inc., based in Canada, and launched in February 2024.
5.0 out of 5 from 4 reviews on the Shopify App Store.