AI chat agent that automates support 24/7 - order/delivery, FAQs, product questions in any language
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 6 reviews
- Price
- $36 / mo Free plan available
- Launched
- October 2025 Singapore
Screenshots
About AeroChat AI Chatbot & Support
AI chat agent that automates support 24/7 - order/delivery, FAQs, product questions in any language
AeroChat understands what your customers are asking and delivers accurate, relevant responses - not generic chatbot answers. Handles order/delivery status, product questions, and FAQs instantly in multiple languages. When customers need human help, seamlessly hands off to your team or creates support tickets. Integrates with your existing workflows through webhooks, Zapier, and API. Install in minutes, start automating immediately. Perfect for multi-market stores handling high inquiry volumes.
- Automatically answers order and delivery status inquiries
- Make product recommendations and answers questions in your customers' languages
- Self-learning from customer chats - automatically improves answers over time
- Omnichannel support - WhatsApp, Instagram, Messenger, Email, and web chat
- Seamless handover to live agents when needed, or escalate as support tickets
Features
- AI chatbots
- AI responses
- Agent analytics
- Agent avatar
- Analytics
- Auto-assign
- Auto-reply
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Chatbot
- Color and font
- Customer insights
- Email chat
- Emojis and stickers
- Escalation
- FAQs
- File upload
- Help center
- Live chat
- Multi-language
- Order tracking
- Order updates
- Product recommendations
- Quick replies
- Real-time translation
- Rule-based triggers
- Self-service
- Social media
- Tagging
- Ticketing
- Unified inbox
- Upsell
- Welcome messages
AeroChat AI Chatbot & Support pricing
Free plan available · Free trial · From $36 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- - WhatsApp, FB Messenger, Telegram
- - 300 AI responses per month
- - Core chat features
- Best for trying AeroChat risk-free
-
Basic
$36 / month
348 billed yearly (save 19%)
- - Everything in Free
- - 1,500 AI responses per month
- - FB & Instagram comments + DMs
- - Unified inbox for all channels
- Ideal for small stores starting with AI
-
Growth
$99 / month
948 billed yearly (save 20%)
- - Everything in Basic
- - 5,000 AI responses per month
- - Smart ticket routing with auto-tagging
- - AI analytics and team management
- Best for growing brands
-
Advanced
$249 / month
2388 billed yearly (save 20%)
- - Everything in Growth
- - 12,000 AI responses per month
- - Conversion + CSAT/NPS tracking
- - AI insights on recurring topics
- Built for scaling support teams
Shopify stores using AeroChat AI Chatbot & Support
We haven't detected AeroChat AI Chatbot & Support on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
AeroChat AI Chatbot & Support: FAQ
AI chat agent that automates support 24/7 - order/delivery, FAQs, product questions in any language
AeroChat AI Chatbot & Support has a free plan; paid plans start at $36 a month.
We haven't detected AeroChat AI Chatbot & Support on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
AeroChat AI Chatbot & Support is built by AeroChat, based in Singapore, and launched in October 2025.
5.0 out of 5 from 6 reviews on the Shopify App Store.