Buffy answers customer questions, handles objections and guides them to a purchase.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 4 reviews
- Price
- $49 / mo Free trial
- Launched
- May 2026 India
Screenshots
About AskBuffy AI
Buffy answers customer questions, handles objections and guides them to a purchase.
AskBuffy AI is an sales assistant that connects to your Shopify catalog and assists shoppers in real time. It answers product questions, compares options, and handles concerns around price, compatibility, shipping, and returns. Fully customizable to your brand voice and FAQs, Buffy also provides insights into customer queries and drop-offs helping you improve conversions effortlessly.
- AI agent on product, collection, and home pages that guides shoppers to purchase
- Indexes products, pages, and documents to answer from your full knowledge base
- Analytics dashboard showing top customer questions and conversion drop-off point
- Recommends products and offers based on each shopper's questions and intent
- Handles objections around price, competitors, and compatibility in real time
Features
- AI chatbots
- Agent analytics
- Agent avatar
- Behavior tracking
- Cart recovery
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Cross-sell
- Customer insights
- FAQs
- Greetings
- Live chat
- Multi-language
- Order updates
- Product recommendations
- Quick replies
- Upsell
- Welcome messages
AskBuffy AI pricing
Free trial · From $49 / month. Prices in USD; check the App Store for the latest.
-
Starter
$49 / month
499 billed yearly (save 15%)
- Stores with ~200k visitors
- 500 conversations/ month
- 24x7 AI Assistant
- Auto-trained on your catalogue
- Real-time order tracking
- Custom agent name, colours and tone
- Multi-language support
- Basic Analytics Dashboard
-
Growth
$99 / month
999 billed yearly (save 16%)
- Stores with ~100k visitors
- 1,200 conversations/ month
- Everything in starter, plus
- Unlimited Retraining
- Customized widget styling
- Upsell, Cross sell and bundles
- Smart offer integrations
- Priority email support
-
Scale
$199 / month
1999 billed yearly (save 16%)
- Stores with ~500k visitors
- 4,000 conversations/ month
- Everything in Growth, plus
- AI powered Search and smart popups
- Top queries and drop-off insights
- Lead Capture
- Customized widget placement
- Dedicated onboarding call
-
Enterprise
$499 / month
4999 billed yearly (save 17%)
- High Volume Stores, custom conversations
- Everything in Scale, plus
- CRM and Helpdesk integrations
- Live agent handover
- Dedicated account manager
- Custom Integrations and MCP access
Shopify stores using AskBuffy AI
We haven't detected AskBuffy AI on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
AskBuffy AI: FAQ
Buffy answers customer questions, handles objections and guides them to a purchase.
No. Plans start at $49 a month, with a free trial.
We haven't detected AskBuffy AI on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
AskBuffy AI is built by Flash.co, based in India, and launched in May 2026.
5.0 out of 5 from 4 reviews on the Shopify App Store.