AI automation for E-commerce support: faster responses, consistent quality, happier customers.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 9 reviews
- Price
- Free plan Free plan available
- Launched
- May 2025 United States
Screenshots
About Yuma AI
AI automation for E-commerce support: faster responses, consistent quality, happier customers.
Yuma providers AI agents to handle your customer support tickets by understanding intent, fetching order details, updating shipping info, issuing refunds, and more integrating directly with your existing help desk. Our AI Agents respond in natural language, loop in human agents when needed, and learn from past conversations. We connect directly your Shopify store, help desk, and other software to perform the same actions your regular support agents perform.
- Yuma AI automates 50%+ of tickets, freeing up your team.
- Seamless Helpdesk integration with Zendesk, Gorgias, Kustomer, Re:Amaze and more
- 24/7 consistent, around-the-clock, multilingual support for easy scaling.
- Customizable Behavior to align brand voice and policies across all channels.
- AI Chat Widget deploys Yuma to your website for responsive support.
Features
- AI responses
- Analytics
- Auto-reply
- Chatbot
- Contact form
- Escalation
- FAQs
- Help center
- Live chat
- Multi-language
- Multi-store
- Order tracking
- SMS
- Self-service
- Social media
- Spam detection
- Tagging
Yuma AI pricing
Free plan available. Prices in USD; check the App Store for the latest.
-
Enterprise
Free to install
- Monthly fee including a package of automated tickets, overage fees apply. Additional support fees may apply.
Shopify stores using Yuma AI
We haven't detected Yuma AI on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Yuma AI: FAQ
AI automation for E-commerce support: faster responses, consistent quality, happier customers.
Yuma AI has a free plan.
We haven't detected Yuma AI on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Yuma AI is built by Yuma AI, based in United States, and launched in May 2025.
5.0 out of 5 from 9 reviews on the Shopify App Store.