AI customer service provides 24/7 support, accurately understands needs, and offers multilingual aut
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $9 / mo Free plan available
- Launched
- December 2025 China
Screenshots
About wukongChat:Live Chat & AI Chat
AI customer service provides 24/7 support, accurately understands needs, and offers multilingual aut
This intelligent customer service solution combines real-time chat and a smart helpdesk to deliver 24/7 automated responses for e-commerce businesses. Using an advanced AI model, it accurately handles product inquiries. Communicate through preset messages as the chatbot learns your store details, products, and FAQs to provide immediate, precise answers. The system offers full automation with seamless human agent transfer when needed, effectively reducing costs and boosting efficiency.
- 24/7 automated responses to common customer questions
- AI support for agents: full/semi-auto suggestions to assist human reps
- Targeted engagement: segment customers by tags and profiles for marketing.
- Multilingual support: auto-detects query language and responds accordingly.
Features
- AI chatbots
- Agent avatar
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Cross-sell
- Customer insights
- Emojis and stickers
- FAQs
- File upload
- Greetings
- Live chat
- Multi-language
- Product recommendations
- Quick replies
- Real-time translation
- SMS
- Send transcript
- Shipping alerts
- Social media
- Tagging
- Upsell
- Welcome messages
wukongChat:Live Chat & AI Chat pricing
Free plan available · Free trial · From $9 / month. Prices in USD; check the App Store for the latest.
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Free Version
Free
- 100 regular AI responses per month
- Save info for 100 contacts
- Train 1 AI knowledge base
- 12 months of chat history storage
- Manage customers with 5 tags
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Essentials
$9 / month
99 billed yearly (save 8%)
- 1,000 regular AI responses/month
- Store contact info for 1,000 contacts
- Train up to 5 AI knowledge bases
- 12 months of chat history
- Manage customers with 5 tags
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Professional
$59 / month
637 billed yearly (save 10%)
- 5,000 AI responses/month
- Store 10,000 contacts info
- Unlimited AI knowledge base training
- 12-month chat history storage/month
- Unlimited tag management
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Enterprise
$199 / month
2149 billed yearly (save 10%)
- 20,000 AI responses/month
- Unlimited contact storage
- Unlimited AI knowledge base training
- 12-month chat history storage/month
- Unlimited tag management
Shopify stores using wukongChat:Live Chat & AI Chat
We haven't detected wukongChat:Live Chat & AI Chat on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
wukongChat:Live Chat & AI Chat: FAQ
AI customer service provides 24/7 support, accurately understands needs, and offers multilingual aut
wukongChat:Live Chat & AI Chat has a free plan; paid plans start at $9 a month.
We haven't detected wukongChat:Live Chat & AI Chat on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
wukongChat:Live Chat & AI Chat is built by Shenzhen Yunling Technology Co., Ltd., based in China, and launched in December 2025.