Route WhatsApp chats to multiple agents instantly. Add a custom storefront button for easy support.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- Free plan Free plan available
- Launched
- January 2026 Malaysia
Screenshots
About WhatsRoute
Route WhatsApp chats to multiple agents instantly. Add a custom storefront button for easy support.
WhatsRoute allows merchants to add a customizable WhatsApp chat button to their online store, enabling direct communication with customers. The app routes incoming chat requests to multiple support agents based on configured weight settings, helping distribute inquiries efficiently across your team. You can customize the button’s appearance to match your store’s theme, including colors, size, and pre-filled message templates. The dashboard provides analytics on total button clicks.
- Route WhatsApp inquiries to different support agents using weighted distribution
- Personalize button styles, colors, and pre-filled messages to match your theme
- Track click analytics per agent to monitor team performance and chat volume.
Features
- Agent analytics
- Chat assignment
- Chat buttons
- Live chat
WhatsRoute pricing
Free plan available. Prices in USD; check the App Store for the latest.
-
Starter Plan
Free to install
- $3.00/month for each agent after the first two. Subscription updates automatically when adding or removing agents
- 2 Support Agents FREE
- Weighted Agent Routing
- Storefront Chat Button
- Customizable Colors & Styles
- Pre-filled Message Templates
- Agent Performance Analytics
- Mobile-Responsive Design
Shopify stores using WhatsRoute
We haven't detected WhatsRoute on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
WhatsRoute: FAQ
Route WhatsApp chats to multiple agents instantly. Add a custom storefront button for easy support.
WhatsRoute has a free plan.
We haven't detected WhatsRoute on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
WhatsRoute is built by PIXIFOX MEDIA SOLUTION, based in Malaysia, and launched in January 2026.