Voice, video and live chat helpdesk inside tickets. Unify customer support with WhatsDesk.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $29 / mo Free plan available
- Launched
- November 2025 India
Screenshots
About WhatsDesk Voice‑Video Helpdesk
Voice, video and live chat helpdesk inside tickets. Unify customer support with WhatsDesk.
WhatsDesk is a voice- and video-first helpdesk for Shopify. Reply with quick voice notes, short video clips, or lightweight screen share so issues get solved clearly. When both sides are online, it works like live chat; when they aren’t, it falls back to threaded tickets and email in a unified inbox, so nothing gets lost. Auto-transcribe and translate messages for global customers. Set up in minutes, customize your widget, invite teammates, and track usage, all in one place.
- Live chat when both agent and shopper are online
- Record quick voice notes or reply with a short video directly inside tickets
- Public ticket links let customers follow and reply securely
- Unified inbox with email in & out so conversations stay in one place
- Auto-translate & transcribe for multilingual support
Features
- Contact form
- Customer notifications
- Live chat
- Multi-language
- Reports
- Ticketing
- Unified inbox
WhatsDesk Voice‑Video Helpdesk pricing
Free plan available · Free trial · From $29 / month. Prices in USD; check the App Store for the latest.
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Free for 3 Days
Free
- All the paid features in Starter
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Starter
$29 / month
261 billed yearly (save 25%)
- 2 agents included
- 500 Audio/Video minutes
- Screen-share (Webview only)
- User language support
- 2 email inboxes
- Language Transcription
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Pro
$59 / month
531 billed yearly (save 25%)
- 10 Agents
- Website support
- Text, Email, Voice, and Video
- 1000 Audio and Video Minutes
- Language Transcription
- Language Translation (agent primary)
- Screen-share (Webview + Webcam)
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Enterprise
$99 / month
891 billed yearly (save 25%)
- 20 Agents
- Website support
- Text, Email, Voice, and Video
- 2000 Audio and Video Minutes
- Language Transcription
- Translation (Agent + User Language)
- Screen-share (Webview + Webcam)
- Custom analytics on demand
Shopify stores using WhatsDesk Voice‑Video Helpdesk
We haven't detected WhatsDesk Voice‑Video Helpdesk on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
WhatsDesk Voice‑Video Helpdesk: FAQ
Voice, video and live chat helpdesk inside tickets. Unify customer support with WhatsDesk.
WhatsDesk Voice‑Video Helpdesk has a free plan; paid plans start at $29 a month.
We haven't detected WhatsDesk Voice‑Video Helpdesk on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
WhatsDesk Voice‑Video Helpdesk is built by WhatsDesk, based in India, and launched in November 2025.