One inbox: Chatbot, WhatsApp, Messenger, Instagram. AI assists; your team takes over anytime.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $5 / mo Free plan available
- Launched
- February 2026 Türkiye
Screenshots
About Ustam AI Inbox & Live Chatbot
One inbox: Chatbot, WhatsApp, Messenger, Instagram. AI assists; your team takes over anytime.
Ustam combines storefront chatbot, WhatsApp, Messenger, and Instagram DMs in one inbox. AI uses your store content to answer routine questions, suggest products, and report order status. Human escalation pauses automation until your team replies in admin. Configure assistants and widgets, watch conversations, and review analytics. Multiple stores per account keep separate assistants and metrics. Invite teammates. Multi-language support suits international catalogs.
- One inbox for Shopify chat, WhatsApp, Messenger, and Instagram DM
- AI uses your store content and hands off when customers need a human
- Suggests products and shares order status during conversations
- Multiple Shopify stores per account, each with its own assistant
- Conversation analytics including recommendation-linked revenue
Features
- AI chatbots
- Agent avatar
- Customer insights
- FAQs
- File upload
- Greetings
- Live chat
- Multi-language
- Order updates
- Product recommendations
- Push notifications
- Quick replies
- Send transcript
- Social media
- Welcome messages
Ustam AI Inbox & Live Chatbot pricing
Free plan available · Free trial · From $5 / month. Prices in USD; check the App Store for the latest.
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Free
Free
- 100 messages/month
- AI product recommendations
- AI order track
- Multi-language support
- Multi-shop support
- Conversation analytics
- Unlimited users
- Mobile-friendly
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Starter
$5 / month
- $0.03 per extra message
- 1,000 messages/month
- Human handover support
- All Free features
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Professional
$25 / month
- $0.02 per extra message
- 10,000 messages/month
- All Starter features
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Enterprise
$100 / month
- $0.01 per extra message
- 100,000 messages/month
- All Professional features
Shopify stores using Ustam AI Inbox & Live Chatbot
We haven't detected Ustam AI Inbox & Live Chatbot on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Ustam AI Inbox & Live Chatbot: FAQ
One inbox: Chatbot, WhatsApp, Messenger, Instagram. AI assists; your team takes over anytime.
Ustam AI Inbox & Live Chatbot has a free plan; paid plans start at $5 a month.
We haven't detected Ustam AI Inbox & Live Chatbot on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Ustam AI Inbox & Live Chatbot is built by Ustam, based in Türkiye, and launched in February 2026.