More than a chat button: sell, checkout, and support customers in WhatsApp & SMS.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 1 reviews
- Price
- $29 / mo Free plan available
- Launched
- January 2026 United States
Screenshots
About txted ai — Agentic Inbox
More than a chat button: sell, checkout, and support customers in WhatsApp & SMS.
txted ai helps Shopify merchants sell and support customers across a continuous SMS and WhatsApp conversation. The app uses Shopify store data to answer product questions, share policies, and provide shipping and order updates in real time. It guides customers to relevant products and variants, adds items to cart, and sends checkout links in chat. For post-purchase support, txted ai collects issue details and routes conversations to your team when human help is needed.
- Answer product questions with up to date catalog, pricing, and shipping details
- Recommend relevant products, variants, and add-ons based on customer preferences
- Add items to cart and send checkout links in chat using storefront inventory
- Create support tickets from messages and route issue details to your team
- Maintain customer context across sales and support so shoppers never repeat them
Features
- AI responses
- Analytics
- Auto-assign
- Auto-reply
- Chatbot
- Contact form
- Customer notifications
- Escalation
- FAQs
- Feedback surveys
- Help center
- Live chat
- Multi-language
- Order tracking
- Reports
- SMS
- Self-service
- Tagging
- Ticketing
txted ai — Agentic Inbox pricing
Free plan available · From $29 / month. Prices in USD; check the App Store for the latest.
-
Free Plan
Free
- Unlimited profiles
- 50 conversations/month
- SMS & WhatsApp channels
- Unlimited checkouts
- Built-in analytics
- Standard support
- No overage fees (pauses at 50)
-
Starter
$29 / month
- $0.10 per extra conversation after 250/month
- Unlimited profiles
- 250 conversations/month
- SMS & WhatsApp channels
- Unlimited checkouts
- Built-in analytics
- Standard support
-
Base
$99 / month
- $0.05 per extra conversation after 1000/month
- Unlimited profiles
- 1000 conversations/month
- SMS & WhatsApp channels
- Unlimited checkouts
- Built-in analytics
- Priority support: 48hrs
-
High-Volume
$399 / month
- $0.03 per extra conversation after 5000/month
- Unlimited profiles
- 5000 conversations/month
- SMS & WhatsApp channels
- Unlimited checkouts
- Built-in analytics
- Dedicated support: 24hr
- Dedicated account manager
Shopify stores using txted ai — Agentic Inbox
We haven't detected txted ai — Agentic Inbox on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
txted ai — Agentic Inbox: FAQ
More than a chat button: sell, checkout, and support customers in WhatsApp & SMS.
txted ai — Agentic Inbox has a free plan; paid plans start at $29 a month.
We haven't detected txted ai — Agentic Inbox on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
txted ai — Agentic Inbox is built by Txted.ai llc, based in United States, and launched in January 2026.
5.0 out of 5 from 1 reviews on the Shopify App Store.