Skip to content

Google Chrome extension icon Discover Shopify App Detector Extension. Free Chrome extension

Add to Chrome
Built for Shopify Chat

TenChaty: AI Chatbot+Live Chat

by Tencent Cloud International Pte. Ltd.

24/7 AI Support & Live Chat, Automate FAQs with Gemini. Convert More Chats, Close More Sales.

  • 5.0 (5 reviews)
  • Free plan available · Free trial · From $18 / month
  • Launched October 2025
Stores using it
—
Not detected yet
Rating
5.0 / 5
5 reviews
Price
$18 / mo
Free plan available
Launched
October 2025
Singapore

Screenshots

About TenChaty: AI Chatbot+Live Chat

24/7 AI Support & Live Chat, Automate FAQs with Gemini. Convert More Chats, Close More Sales.

Stop losing sales to unanswered questions and time zone gaps. TenChaty combines an intelligent AI chatbot with a powerful live chat platform, designed specifically for Shopify merchants. Get instant, 24/7 customer support and FAQs in multiple languages, seamless agent handoff, and deep sales insights — all set up in under 3 minutes.

  • Provide instant, 24/7 customer support with advanced AI sales assistance
  • Upload docs, set FAQs, discounts and prompts. AI learns fast, answers accurately
  • Manage conversations with your team from any channel in one inbox
  • Let customers track and inquire about orders directly in the chat
  • Ready-to-go, Zero Code AI Agent trained on your store details

Features

  • AI chatbots
  • AI generation
  • Accordions
  • Agent analytics
  • Behavior tracking
  • Business hours
  • Cart recovery
  • Chat flows
  • Chat window
  • Color and font
  • Custom templates
  • Customer feedback
  • Customer insights
  • Emojis and stickers
  • FAQ page
  • FAQs
  • Greetings
  • Instant answers
  • Live chat
  • Multi-language
  • Order updates
  • Product recommendations
  • Push notifications
  • Quick replies
  • Real-time translation
  • Sidebar
  • Tabs
  • Tagging
  • Welcome messages

TenChaty: AI Chatbot+Live Chat pricing

Free plan available · Free trial · From $18 / month. Prices in USD; check the App Store for the latest.

  • Free

    Free

    • 100 AI replies per month
    • 100 products for training up
    • 5 faqs for training up
    • 90-days chat history
  • Standard Plan

    $18 / month

    • Extra replies at $0.05 each
    • 1000 AI replies per month
    • 500 products for training up
    • 10 faqs for training up
    • 360-days chat history
    • Customizable interface & features
  • Pro Plan

    $48 / month

    • Extra replies at $0.04 each
    • 3000 AI replies per month
    • 1000 products for training up
    • 50 faqs for training up
    • Unlimited chat history
    • Customizable interface & features
  • Plus Plan

    $188 / month

    • Extra replies at $0.03 each
    • 10000 AI replies per month
    • 5000 products for training up
    • 50 faqs for training up
    • Unlimited chat history
    • Customizable interface & features
    • Private customer support

Shopify stores using TenChaty: AI Chatbot+Live Chat

We haven't detected TenChaty: AI Chatbot+Live Chat on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.

Detect apps on any store

FAQ

TenChaty: AI Chatbot+Live Chat: FAQ

24/7 AI Support & Live Chat, Automate FAQs with Gemini. Convert More Chats, Close More Sales.

TenChaty: AI Chatbot+Live Chat has a free plan; paid plans start at $18 a month.

We haven't detected TenChaty: AI Chatbot+Live Chat on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.

TenChaty: AI Chatbot+Live Chat is built by Tencent Cloud International Pte. Ltd., based in Singapore, and launched in October 2025.

5.0 out of 5 from 5 reviews on the Shopify App Store.

Cookie preferences

Choose which cookies to allow. You can change this at any time from “Cookie settings” at the bottom of every page.

  • Strictly necessary

    Needed for the site to work, such as security and remembering this choice.

    Always on