Build intelligent support AIs that understand your products, follow your rules, and escalate issues.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $10 / mo Lowest paid plan
- Launched
- December 2025 Philippines
Screenshots
About Customer Support AI Chat by SR
Build intelligent support AIs that understand your products, follow your rules, and escalate issues.
SupportRules gives Shopify stores an AI-powered chat widget that answers customer questions, handles FAQs, and boosts conversions automatically. Merchants can create custom AI rules, customize the widget, and offer 24/7 support without hiring staff. It saves time, reduces repetitive inquiries, and improves the shopping experience with instant, intelligent responses.
- Chat Widget
- AI Powered Responses
- Custom Ticketing System for Escalation of Important Customer Issues
Features
- AI responses
- AI summaries
- Auto-reply
- Chatbot
- Contact form
- Customer notifications
- Escalation
- Feedback surveys
- Live chat
- Ticketing
Customer Support AI Chat by SR pricing
From $10 / month. Prices in USD; check the App Store for the latest.
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Starter Plan
$10 / month
110 billed yearly (save 8%)
- 100 AI conversations/month
- All included in the Free trial
- Better Priority Support
- Custom solutions and integrations
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Small Pack
$15
- Top up 50 AI Conversations
- Consumes monthly limits first
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Growth Plan
$30 / month
320 billed yearly (save 11%)
- 500 AI conversations/month
- All included in the Starter Plan
- High Priority Support
- Custom Solutions and Integrations
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Pro Plan
$60 / month
600 billed yearly (save 17%)
- 2,000 AI conversations/month
- All included in the Growth Plan
- Highest Priority Support
- Custom solutions and integrations
Shopify stores using Customer Support AI Chat by SR
We haven't detected Customer Support AI Chat by SR on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Customer Support AI Chat by SR: FAQ
Build intelligent support AIs that understand your products, follow your rules, and escalate issues.
No. Plans start at $10 a month.
We haven't detected Customer Support AI Chat by SR on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Customer Support AI Chat by SR is built by Lemuel Torrefiel, based in Philippines, and launched in December 2025.