StepsAI adds an AI assistant to your store to answer customer questions instantly and guide
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 3 reviews
- Price
- $27 / mo Free trial
- Launched
- March 2026 Canada
Screenshots
About StepsAI
StepsAI adds an AI assistant to your store to answer customer questions instantly and guide
StepsAI helps merchants automate customer support and product discovery using an AI assistant trained on store data such as products, policies, FAQs, and content. It provides instant, accurate answers to shopper questions, reduces repetitive support tickets, and helps customers make confident purchase decisions. By offering consistent, 24/7 assistance across the storefront, StepsAI improves customer experience while saving time for support teams.
- AI-powered customer support trained on your store’s products and policies
- Instant answers to shopper questions directly on your storefront
- Product recommendations and buying guidance to improve conversions
Features
- AI chatbots
- Agent analytics
- Agent avatar
- Behavior tracking
- Cart recovery
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Customer insights
- Discounts
- Email chat
- Emojis and stickers
- Encryption
- FAQs
- File upload
- Greetings
- Live chat
- Multi-language
- Order updates
- Product recommendations
- Quick replies
- Real-time translation
- Upsell
- Welcome messages
StepsAI pricing
Free trial · From $27 / month. Prices in USD; check the App Store for the latest.
-
Starter
$27 / month
264 billed yearly (save 19%)
- 1k credits
- 50MB storage
- 50 web crawls
- Basic Analytics
- Product Recommendation
- Order Tracking
- Custom AI Personas
- + more
-
Growth
$76 / month
732 billed yearly (save 20%)
- Everything in Starter
- 4k credits
- 100MB storage
- 100 web crawls
- Ticketing System
- WhatsApp & Instagram
- Cart Abandonment Recovery
- + more
-
Scale
$207 / month
1980 billed yearly (save 20%)
- Everything in Growth
- 15k credits
- 500MB storage
- 250 web crawls
- Advance Ticketing system
- Advance analytics
- Website Analytics
- + more
Shopify stores using StepsAI
We haven't detected StepsAI on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
StepsAI: FAQ
StepsAI adds an AI assistant to your store to answer customer questions instantly and guide
No. Plans start at $27 a month, with a free trial.
We haven't detected StepsAI on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
StepsAI is built by Steps AI, based in Canada, and launched in March 2026.
5.0 out of 5 from 3 reviews on the Shopify App Store.