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Shopbot: AI Customer Calls

by ShopBot

Call-first AI support. Answers customer phone calls with live orders, returns & tracking. Free chat.

  • 5.0 (2 reviews)
  • Free trial · From $39 / month
  • Launched December 2024
Stores using it
—
Not detected yet
Rating
5.0 / 5
2 reviews
Price
$39 / mo
Free trial
Launched
December 2024
Netherlands

Screenshots

About Shopbot: AI Customer Calls

Call-first AI support. Answers customer phone calls with live orders, returns & tracking. Free chat.

Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs.

  • ⁠Answers your customer calls automatically with live Shopify data
  • ⁠Live order lookups: status, shipments, delivery ETAs from Shopify
  • Auto-syncs with Shopify: catalog, adds/removes, qty/size updates
  • ⁠Brand-tuned voice: custom greeting, tone, allowed actions
  • ⁠Seamless human handoff when needed; transcript included

Features

  • AI chatbots
  • Agent avatar
  • Business hours
  • Chat buttons
  • Chat flows
  • Color and font
  • Customer insights
  • Discounts
  • FAQs
  • Greetings
  • Live chat
  • Multi-language
  • Order updates
  • Product recommendations
  • Quick replies
  • Real-time translation
  • Voice support
  • Welcome messages

Shopbot: AI Customer Calls pricing

Free trial · From $39 / month. Prices in USD; check the App Store for the latest.

  • Starter

    $39 / month

    421 billed yearly (save 10%)

    • additional: $0.05 per chat, $0.30 per minute
    • 100 voice minutes/month
    • 200 free chats included
    • All features included
  • Growth

    $99 / month

    1069 billed yearly (save 10%)

    • additional: $0.05 per chat, $0.30 per minute
    • 300 voice minutes/month
    • 300 free chats included
    • All features included
  • Scale

    $349 / month

    3762 billed yearly (save 10%)

    • additional: $0.05 per chat, $0.30 per minute
    • 1,000 voice minutes/month
    • 2,000 free chats included
    • All features included

Shopify stores using Shopbot: AI Customer Calls

We haven't detected Shopbot: AI Customer Calls on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.

Detect apps on any store

FAQ

Shopbot: AI Customer Calls: FAQ

Call-first AI support. Answers customer phone calls with live orders, returns & tracking. Free chat.

No. Plans start at $39 a month, with a free trial.

We haven't detected Shopbot: AI Customer Calls on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.

Shopbot: AI Customer Calls is built by ShopBot, based in Netherlands, and launched in December 2024.

5.0 out of 5 from 2 reviews on the Shopify App Store.

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