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Built for Shopify Abandoned Cart

Scout CRM (Shop Phone)

by HMS Commerce

Your store's automated personal assistant with actionable alerts.

  • 4.6 (77 reviews)
  • Free plan available · From $9 / month
  • Launched February 2017
Stores using it
—
Not detected yet
Rating
4.6 / 5
77 reviews
Price
$9 / mo
Free plan available
Launched
February 2017
Canada

Screenshots

About Scout CRM (Shop Phone)

What merchants say
Merchants highly praise this app for its ability to recover abandoned carts, with some reporting recovery rates up to 70%. It offers real-time alerts, multiple communication channels like calls, SMS, and email, and integrates seamlessly with existing systems. The personalized support from developers is noted for being responsive and helpful. Merchants also appreciate its cost-effectiveness, especially as a free app, enhancing customer engagement and sales outcomes.

Your store's automated personal assistant with actionable alerts.

Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.

  • Alerts you who you should call when you need to call them
  • Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
  • Abandoned Checkout & Thank You Emails automation

Features

  • Automated workflows
  • Callback
  • Cart recovery
  • Triggers

Scout CRM (Shop Phone) pricing

Free plan available · From $9 / month. Prices in USD; check the App Store for the latest.

  • Free

    Free

    • Limit of 100 total Abandoned Checkout Alerts
    • Email Support
    • VIP & Repeat Customer Alerts
    • Follow up & New Customer Alerts
  • Basic Plan

    $9 / month

    • Free everything, plus
    • Live Checkout Creation Alerts
    • Auto Thank You & Abandon Checkout Emails
    • Unlimited Alerts
    • Unlimited Members
  • Pro Plan

    $29 / month

    • Everything in Basic, plus
    • Low Inventory Alert
    • Product Purchase Alerts
    • Tags Alerts
    • Phone support

Shopify stores using Scout CRM (Shop Phone)

We haven't detected Scout CRM (Shop Phone) on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.

Detect apps on any store

FAQ

Scout CRM (Shop Phone): FAQ

Your store's automated personal assistant with actionable alerts.

Scout CRM (Shop Phone) has a free plan; paid plans start at $9 a month.

We haven't detected Scout CRM (Shop Phone) on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.

Scout CRM (Shop Phone) is built by HMS Commerce, based in Canada, and launched in February 2017.

4.6 out of 5 from 77 reviews on the Shopify App Store.

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