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Cavalry AI Customer Support

by Cavalry

AI agents for customer support tickets that take actions, stay on brand, and resolve issues fast.

  • 5.0 (15 reviews)
  • Free plan available
  • Launched December 2021
Stores using it
—
Not detected yet
Rating
5.0 / 5
15 reviews
Price
Free plan
Free plan available
Launched
December 2021
United States

Screenshots

About Cavalry AI Customer Support

AI agents for customer support tickets that take actions, stay on brand, and resolve issues fast.

Cavalry is an autonomous AI customer support agent that does more than chat. It reasons through complex issues and takes real actions to resolve tickets end-to-end at scale, without rigid workflows. Connect it to your existing stack and let it handle high-volume requests across every customer channel while staying aligned with your policies and brand voice. Keep shoppers happy, speed up resolution, reduce support costs, and turn support into repeat purchases and profit.

  • Cavalry fully resolves complex tickets, reducing human workload in real time
  • Cavalry stays on brand by following your policies, tone, and style guidelines
  • Go live fast without weeks of flow building, maintenance, or brittle workflows
  • Cavalry takes verified actions across your tools and escalates only edge cases
  • Automate WISMO, delivery help, returns and exchanges, refunds and 100+ use cases

Features

  • AI responses
  • AI summaries
  • Analytics
  • Auto-assign
  • Auto-reply
  • Chatbot
  • Contact form
  • Customer notifications
  • Email
  • Escalation
  • FAQs
  • Feedback surveys
  • Help center
  • Live chat
  • Multi-language
  • Multi-store
  • Order tracking
  • Phone
  • Reports
  • Response templates
  • Rule-based triggers
  • SMS
  • Self-service
  • Social media
  • Spam detection
  • Tagging
  • Ticketing
  • Unified inbox

Cavalry AI Customer Support pricing

Free plan available. Prices in USD; check the App Store for the latest.

  • Free

    Free

    • Pay $1.2 only per ticket handled
    • AI Agent trained on 100+ ecom use cases
    • 70-90% AI Agent Automation Rate
    • Fast AI setup with no workflow building
    • AI Agent that handles complex edge cases
    • End-to-end ticket resolution by AI Agent
    • AI Agent with human level reasoning
    • On brand with voice, tone and policies

Shopify stores using Cavalry AI Customer Support

We haven't detected Cavalry AI Customer Support on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.

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FAQ

Cavalry AI Customer Support: FAQ

AI agents for customer support tickets that take actions, stay on brand, and resolve issues fast.

Cavalry AI Customer Support has a free plan.

We haven't detected Cavalry AI Customer Support on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.

Cavalry AI Customer Support is built by Cavalry, based in United States, and launched in December 2021.

5.0 out of 5 from 15 reviews on the Shopify App Store.

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