AI-powered multichannel help desk to boost sales & streamline eCommerce customer support
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $39 / mo Free plan available
- Launched
- April 2024 Israel
Screenshots
About ReplyDesk: AI Helpdesk
AI-powered multichannel help desk to boost sales & streamline eCommerce customer support
Make eCommerce support easier with ReplyDesk's AI multichannel helpdesk! Bring together conversations from 10+ world's leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel.
- AI Powered: auto-replies, rephrase, grammar fixes, ticket summery, translation
- Connect: Amazon, Walmart, eBay, Etsy, Facebook, Instagram, TikTok and more!
- Built for teams: auto-assign tickets, notes, mentions and agent statistics
- Auto responder: auto-respond to customer messages with tailored replies
- Automations: built-in customizable automations to streamline your workflows
Features
- AI responses
- AI summaries
- Analytics
- Auto-assign
- Auto-reply
- Customer notifications
- Escalation
- Multi-language
- Multi-store
- Order tracking
- Reports
- Response templates
- Rule-based triggers
- Self-service
- Social media
- Spam detection
- Tagging
- Ticketing
- Unified inbox
ReplyDesk: AI Helpdesk pricing
Free plan available · From $39 / month. Prices in USD; check the App Store for the latest.
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Essential - FREE
Free
- 1 Agent slot
- 2 selling channel integrations
- Basic helpdesk features
- Unlimited tickets
-
Professional
$39 / month
348 billed yearly (save 26%)
- 1 Agent (pay per slot)
- Unlimited selling channel integrations
- All helpdesk features + AI
- Unlimited tickets
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Growth
$199 / month
1908 billed yearly (save 20%)
- 15 Agent slots
- Unlimited selling channel integrations
- All helpdesk features + AI
- Unlimited tickets
Shopify stores using ReplyDesk: AI Helpdesk
We haven't detected ReplyDesk: AI Helpdesk on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
ReplyDesk: AI Helpdesk: FAQ
AI-powered multichannel help desk to boost sales & streamline eCommerce customer support
ReplyDesk: AI Helpdesk has a free plan; paid plans start at $39 a month.
We haven't detected ReplyDesk: AI Helpdesk on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
ReplyDesk: AI Helpdesk is built by ReplyDesk, based in Israel, and launched in April 2024.