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Replyco ‑ eCommerce Helpdesk

by Replyco - eCommerce Helpdesk

Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.

  • 4.3 (12 reviews)
  • Free trial · From $45 / month
  • Launched October 2022
Stores using it
—
Not detected yet
Rating
4.3 / 5
12 reviews
Price
$45 / mo
Free trial
Launched
October 2022
United Kingdom

Screenshots

About Replyco ‑ eCommerce Helpdesk

Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.

With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - all conversations come with a 360-degree customer view including order details and previous purchase history, making a job of responding to them much easier and hassle-free. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

  • Connect to all major selling channels and social media platforms.
  • View and reply to all messages from one place.
  • Access important customer and order data when viewing a message.
  • Automate message management with auto-assign, auto-responders and more.
  • Save time with customizable email templates (canned responses).

Features

  • AI summaries
  • Analytics
  • Auto-assign
  • Auto-reply
  • Contact form
  • Email
  • Escalation
  • Live chat
  • Multi-language
  • Multi-store
  • Order tracking
  • Reports
  • Response templates
  • Rule-based triggers
  • Social media
  • Tagging
  • Ticketing
  • Unified inbox

Replyco ‑ eCommerce Helpdesk pricing

Free trial · From $45 / month. Prices in USD; check the App Store for the latest.

  • L

    $45 / month

    • The price is specified per user
    • Users: 8-15
    • Unlimited tickets messages
    • Unlimited integrations
    • Industry-leading helpdesk
    • +More
  • M

    $55 / month

    • The price is specified per user
    • Users: 4-7
    • Unlimited tickets messages
    • Unlimited integrations
    • Industry-leading helpdesk
    • +More
  • S

    $65 / month

    • The price is specified per user
    • Users: 1-3
    • Unlimited tickets messages
    • Unlimited integrations
    • Industry-leading helpdesk
    • +More

Shopify stores using Replyco ‑ eCommerce Helpdesk

We haven't detected Replyco ‑ eCommerce Helpdesk on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.

Detect apps on any store

FAQ

Replyco ‑ eCommerce Helpdesk: FAQ

Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.

No. Plans start at $45 a month, with a free trial.

We haven't detected Replyco ‑ eCommerce Helpdesk on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.

Replyco ‑ eCommerce Helpdesk is built by Replyco - eCommerce Helpdesk, based in United Kingdom, and launched in October 2022.

4.3 out of 5 from 12 reviews on the Shopify App Store.

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