Repli Desk: helpdesk for email, Instagram, Facebook, and live chat.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $40 / mo Free plan available
- Launched
- March 2025 Australia
Screenshots
About Repli Desk
Repli Desk: helpdesk for email, Instagram, Facebook, and live chat.
Repli Desk is your advanced helpdesk solution, designed to streamline customer support. Manage email, Facebook, Instagram messages (including comments), and live chat from one dashboard. Key features include: - Ticket management - Automations - Reporting (tickets, response times, CSAT, and more) - Ticket tagging - Templated responses - Chat widget Simplify support with Repli Desk today!
- Ticket management
- Automations
- Reporting (tickets, response times, CSAT, and more)
- Chat Widget
Features
- Analytics
- Auto-assign
- Auto-reply
- Automated workflows
- Chatbot
- Contact form
- Conversion tracking
- Custom discount codes
- Customer notifications
- Customizable widgets
- Discount offers
- Exit pop-ups
- FAQs
- Feedback surveys
- Help center
- Live chat
- Multi-store
- Opt-in pop-ups
- Order tracking
- Personalized campaigns
- Pop-up builder
- Reports
- Response templates
- Rule-based triggers
- Social media
- Tagging
- Targeting rules
- Templates
- Ticketing
- Time-limited offers
- Triggers
- Unified inbox
Repli Desk pricing
Free plan available · From $40 / month. Prices in USD; check the App Store for the latest.
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Free Trial
Free
- Instagram direct messages and comments
- Facebook messenger and comments
- Email inbox
- Live Chat Widget
- Unlimited Team Members
- Unlimited support channels
- Shopify Order Data in Inbox
- Support Tickets Analytics
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Basic Plan
$40 / month
- Instagram direct messages and comments
- Facebook messenger and comments
- Email inbox
- Live Chat Widget
- Unlimited Team Members
- Unlimited support channels
- Unlimited Shopify Stores
- Shopify Order Data in Inbox
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Growth Plan
$130 / month
- Instagram direct messages and comments
- Facebook messenger and comments
- Email inbox
- Live Chat Widget
- Unlimited Team Members
- Unlimited support channels
- Unlimited Shopify Stores
- Shopify Order Data in Inbox
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Pro Plan
$250 / month
- Instagram direct messages and comments
- Facebook messenger and comments
- Email inbox
- Live Chat Widget
- Unlimited Team Members
- Unlimited support channels
- Unlimited Shopify Stores
- Shopify Order Data in Inbox
Shopify stores using Repli Desk
We haven't detected Repli Desk on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Repli Desk: FAQ
Repli Desk: helpdesk for email, Instagram, Facebook, and live chat.
Repli Desk has a free plan; paid plans start at $40 a month.
We haven't detected Repli Desk on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Repli Desk is built by Repli Ai, based in Australia, and launched in March 2025.