Purands (CDP) Orchestration

Purands helps merchants automate customer engagement across email, SMS, and chat.

Purands helps Shopify merchants engage customers through automated messaging across email, SMS, WhatsApp, and webchat. The app supports post-purchase follow-ups, digital receipts, birthday messages, and replenishment reminders. By capturing first-party and zero-party data through customer interactions, Purands enables businesses to automate engagement, improve retention, and better understand customer behavior as they scale.

• Automated Reminders : Send replenishment and follow-up reminders based on orders
• Customer Messaging : Support customers via email, SMS, WhatsApp, and webchat
• Customer Engagement : Send birthday messages and personalized purchase updates
• Campaign Messaging : Run targeted outreach campaigns across supported channels
• Product Recommendations : Suggest relevant products during conversations.