Help your customers immediately contact you via WhatsApp and resolve their common inquiries via FAQ.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 1 reviews
- Price
- Free
- Launched
- May 2024 Vietnam
Screenshots
About OT: WhatsApp Chat & FAQ
Help your customers immediately contact you via WhatsApp and resolve their common inquiries via FAQ.
With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction.
- Redirect customers to WhatsApp immediately for quick support
- Send customers' messages on the chat widget to the WhatsApp conversation
- Customize working hours and messages in holiday time
- Tailor storefront appearance of the chat widget
- Set up multiple FAQ to resolve common inquiries
Features
- Business hours
- Chat buttons
- Chat window
- Color and font
- FAQs
- Live chat
- Welcome messages
Shopify stores using OT: WhatsApp Chat & FAQ
We haven't detected OT: WhatsApp Chat & FAQ on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
OT: WhatsApp Chat & FAQ: FAQ
Help your customers immediately contact you via WhatsApp and resolve their common inquiries via FAQ.
Yes, OT: WhatsApp Chat & FAQ is free to use.
We haven't detected OT: WhatsApp Chat & FAQ on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
OT: WhatsApp Chat & FAQ is built by Omni Themes, based in Vietnam, and launched in May 2024.
5.0 out of 5 from 1 reviews on the Shopify App Store.