AI chatbot with product recommendations, real-time order tracking & FAQ support
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $9 / mo Free plan available
- Launched
- December 2025 Bangladesh
Screenshots
About Order Genie
AI chatbot with product recommendations, real-time order tracking & FAQ support
Enhance your store’s customer experience with an AI-powered chatbot that recommends the right products, answers FAQs instantly, and tracks orders in real time. Drive higher conversions through smart in-chat recommendations. Merchants can upload files to build a custom knowledge base, monitor conversations, and track performance via a clear analytics dashboard—helping you support customers faster with less effort.
- Recommend relevant products during customer chats
- Track orders in real time using order number or email
- Answer FAQs using your uploaded knowledge base
- Easy support ticket to handle by merchants
Features
- AI chatbots
- Customer insights
- Live chat
Order Genie pricing
Free plan available · From $9 / month. Prices in USD; check the App Store for the latest.
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FREE
Free
- 50 chats/month
- Customer Recognition
- Basic Order Tracking
- Standard FAQ Response
- Branded with our Logo
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STARTER
$9 / month
- 500 chats/month
- AI Product Recommendation
- Advanced Order Tracking
- Custom FAQ Knowledge Base
- Remove Branding
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GROWTH
$19 / month
- 2000 chats/month
- AI Product Recommendation
- Smart Escalation System
- Custom Branding
- Basic Analytics Dashboard
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PRO
$49 / month
- 10,000 chats/month
- AI Product Recommendation
- Advanced Analytics
- Priority Support
- Custom Integration
Shopify stores using Order Genie
We haven't detected Order Genie on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Order Genie: FAQ
AI chatbot with product recommendations, real-time order tracking & FAQ support
Order Genie has a free plan; paid plans start at $9 a month.
We haven't detected Order Genie on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Order Genie is built by Nerddevs Ltd, based in Bangladesh, and launched in December 2025.