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WhatsApp & Helpdesk ‑ MyAlice

by Alice Labs Pte. Ltd.

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications

  • 4.9 (15 reviews)
  • Free trial · From $60 / month
  • Launched November 2021
Stores using it
—
Not detected yet
Rating
4.9 / 5
15 reviews
Price
$60 / mo
Free trial
Launched
November 2021
Singapore

Screenshots

About WhatsApp & Helpdesk ‑ MyAlice

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.

  • Live chat and social channel widget for customer support and increase sales.
  • Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
  • View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
  • Send personalized WhatsApp broadcast campaigns to your customer lists.
  • Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.

WhatsApp & Helpdesk ‑ MyAlice pricing

Free trial · From $60 / month. Prices in USD; check the App Store for the latest.

  • Premium

    $60 / month

    540 billed yearly (save 25%)

    • Includes 5 team members. For each additional member, add +$12/mo
    • Unlimited customers
    • Website chat widget
    • WhatsApp broadcasting
    • WhatsApp QR code
    • Smart ticket assignment
    • Chatbot builder for all channels
  • Business

    $180 / month

    1620 billed yearly (save 25%)

    • Includes 5 team members. For each additional member, add +$36/mo
    • All in Premium, plus
    • WhatsApp Catalog & Commerce
    • WhatsApp Marketing Automation
    • Custom CRM integration
    • API and webhook
    • Onboarding & migration

Shopify stores using WhatsApp & Helpdesk ‑ MyAlice

We haven't detected WhatsApp & Helpdesk ‑ MyAlice on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.

Detect apps on any store

FAQ

WhatsApp & Helpdesk ‑ MyAlice: FAQ

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications

No. Plans start at $60 a month, with a free trial.

We haven't detected WhatsApp & Helpdesk ‑ MyAlice on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.

WhatsApp & Helpdesk ‑ MyAlice is built by Alice Labs Pte. Ltd., based in Singapore, and launched in November 2021.

4.9 out of 5 from 15 reviews on the Shopify App Store.

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