No more no-reply campaigns and order emails: Know Reply's AI answers customers like your brand would
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $20 / mo Free plan available
- Launched
- October 2025 United States
Screenshots
About Know Reply‑AI Email Engagement
No more no-reply campaigns and order emails: Know Reply's AI answers customers like your brand would
Know Reply uses AI to answer customer replies to your campaign and no-reply emails. It connects to your Shopify store to reference products, orders, and customer details so responses are relevant to each shopper. The app sends on-brand replies automatically, with configurable tone and knowledge base, and can hand off to your team when human follow-up is needed. A built-in dashboard summarizes topics, intent, and activity to inform campaign planning. Multi-language support of customer emails.
- AI agents handle replies to campaign and no-reply marketing emails
- Answers are Shopify-aware referencing products, orders, and customer details
- AI agents take action across connected systems
- Insights dashboard summarizes customer topics, needs, and activity
Features
- AI responses
- AI summaries
- Analytics
- Auto-reply
- Chatbot
- Multi-language
- Order tracking
Know Reply‑AI Email Engagement pricing
Free plan available · Free trial · From $20 / month. Prices in USD; check the App Store for the latest.
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Free to install
Free
- 1 AI-managed email address
- 20 Knowledge embeddings
- 1 Connected AI toolkit
- Basic analytics
- 10 email replies
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Starter
$20 / month
200 billed yearly (save 17%)
- Additional charges apply based on # of customer contacts. Base pricing includes up to 1,500 contacts
- 5 AI-managed email addresses
- 50 Knowledge embeddings
- 2 Connected AI toolkits
- Basic analytics
- Unlimited email replies
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Professional
$28 / month
280 billed yearly (save 17%)
- Additional charges apply based on # of customer contacts. Base pricing includes up to 1,500 contacts
- 10 AI-managed email addresses
- 250 Knowledge embeddings
- 5 Connected AI toolkits
- Advanced analytics
- Unlimited email replies
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Premium
$40 / month
400 billed yearly (save 17%)
- Additional charges apply based on # of customer contacts. Base pricing includes up to 1,500 contacts
- 25 AI-managed email addresses
- 500 Knowledge embeddings
- Unlimited Connected AI toolkits
- Advanced analytics
- Unlimited email replies
Shopify stores using Know Reply‑AI Email Engagement
We haven't detected Know Reply‑AI Email Engagement on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Know Reply‑AI Email Engagement: FAQ
No more no-reply campaigns and order emails: Know Reply's AI answers customers like your brand would
Know Reply‑AI Email Engagement has a free plan; paid plans start at $20 a month.
We haven't detected Know Reply‑AI Email Engagement on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Know Reply‑AI Email Engagement is built by Know Reply Inc., based in United States, and launched in October 2025.