Keeping is the easiest way to share a support inbox without ever leaving Gmail.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 1 reviews
- Price
- $33 / mo Free trial
- Launched
- August 2021 United States
Screenshots
About Keeping ‑ Helpdesk for Gmail
Keeping is the easiest way to share a support inbox without ever leaving Gmail.
Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without having to use an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your entire team. Then you can assign, discuss, and prioritize it right inside Gmail.
- See your customer's order information right inside Gmail.
- Sync your support account to your personal or work Gmail.
- Advanced reports measure response time, ticket volume, and agent performance.
Features
- Analytics
- Auto-assign
- Auto-reply
- Feedback surveys
- Multi-store
- Response templates
- Rule-based triggers
- Tagging
- Ticketing
- Unified inbox
Keeping ‑ Helpdesk for Gmail pricing
Free trial · From $33 / month. Prices in USD; check the App Store for the latest.
-
Plus
$33 / month
288 billed yearly (save 27%)
- $11 per each additional agent
- Unlimited support tickets
- 3 Support Agents Included
- 5 Shared Mailboxes
- 2 Workflows
- No Branding
-
Unlimited
$48 / month
504 billed yearly (save 13%)
- $16 per each additional agent
- Unlimited support tickets
- 3 Support Agents Included
- Unlimited Shared Mailboxes
- Unlimited Workflows
- No Branding
Shopify stores using Keeping ‑ Helpdesk for Gmail
We haven't detected Keeping ‑ Helpdesk for Gmail on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Keeping ‑ Helpdesk for Gmail: FAQ
Keeping is the easiest way to share a support inbox without ever leaving Gmail.
No. Plans start at $33 a month, with a free trial.
We haven't detected Keeping ‑ Helpdesk for Gmail on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Keeping ‑ Helpdesk for Gmail is built by Katsu Ventures, based in United States, and launched in August 2021.
5.0 out of 5 from 1 reviews on the Shopify App Store.