Let customers report issues to help identify bugs on storefront so you resolve problems faster.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $9 / mo Free plan available
- Launched
- May 2026 United States
Screenshots
About IssueHub
Let customers report issues to help identify bugs on storefront so you resolve problems faster.
IssueHub Widget helps merchants catch problems on their store before they affect conversions. Customers can report issues directly from a small on page widget, and the app uses AI to categorize and summarize the problem for the merchant. You also get real time alerts, a visual log of all reported issues, and easy tools to resolve or mark them as fixed. This reduces support workload and makes troubleshooting much faster. Everything is designed to work without heavy setup or integrations.
- Smart Issue Detection via small widget.
- Receive instant update inside the app when a new issue is submitted.
- See every issue in a simple dashboard with page URLs, status control to track.
Features
- Analytics
- Escalation
- Feedback surveys
- Ticketing
IssueHub pricing
Free plan available · Free trial · From $9 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- Up to 20 monthly submission and report
- Storefront Screenshot Capture
- 4-week Media Retention
- Floating Storefront Widget
- Custom Issue Categories
- Standard Customization
- Admin Issue Dashboard
- Developer Console Log Capture
-
basic
$9 / month
99 billed yearly (save 8%)
- 100 monthly submissions
- Screen Recording (20s clips)
- 12-week Media Retention
- Real-time alerts Discord & Slack Webhook
- Custom Form Fields upto 3 text fields
- Floating Storefront Widget
- Developer Console Log Capture
- Data Export (CSV/JSON)
-
growth
$29 / month
290 billed yearly (save 17%)
- Unlimited submissions
- Unlimited screen recordings
- Media Retention
- Priority Merchant Support
- Developer Console Log Capture
- Global Widget Positioning
- Data Export (CSV/JSON)
Shopify stores using IssueHub
We haven't detected IssueHub on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
IssueHub: FAQ
Let customers report issues to help identify bugs on storefront so you resolve problems faster.
IssueHub has a free plan; paid plans start at $9 a month.
We haven't detected IssueHub on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
IssueHub is built by Komet Air, based in United States, and launched in May 2026.