Save time by generating one-click replies, categorizing customer emails, and filtering spam with AI.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $9 / mo Free plan available
- Launched
- December 2025 France
Screenshots
About iScale Easy Support AI
Save time by generating one-click replies, categorizing customer emails, and filtering spam with AI.
Easy Support AI, integrates to shopify and helps merchants handle customer emails more efficiently by using AI to categorize messages, detect spam, and generate quick replies. The app identifies returning and new customers, groups emails accordingly, and shows customer profiles to reduce back-and-forth between Shopify and the inbox. Merchants can respond faster with suggested replies and keep conversations organized without external helpdesk tools.
- AI-generated replies with full customer history as context
- Unified customer profiles and past conversations in one place
- Automatically sorts emails by request type (invoices, shipping updates, etc.)
- Returning vs. new customer detection
- AI spam detection and other unwanted messages to keep inbox clean
Features
- AI responses
- AI summaries
- Auto-assign
- Help center
- Multi-language
- Response templates
- Spam detection
- Unified inbox
iScale Easy Support AI pricing
Free plan available · Free trial · From $9 / month. Prices in USD; check the App Store for the latest.
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Free
Free
- 1 email account
- 20 AI replies/month
- 50 emails sent/month
- 10 AI tasks/month
- Automatic email categorization
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Starter
$9 / month
95 billed yearly (save 12%)
- 2 email account
- 300 AI replies/month
- 500 emails sent/month
- 500 AI Tasks/month
- Email attachments
- Conversation history
- Automatic email categorization
- Client notes
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Pro
$19 / month
191 billed yearly (save 16%)
- All in starter
- 3 email accounts
- 1000 AI replies/mo
- 2000 emails sent/month
- 2000 AI Tasks/month
- Custom Ai Templates/Prompts
- Priority support
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Enterprise
$39 / month
383 billed yearly (save 18%)
- All in pro
- Unlimited email accounts
- Unlimited AI Tasks/month
- 10000 emails sent/month
- 5000 AI replies/month
- Advanced stats (coming soon)
- Multi-agent support (coming soon)
- Premium support
Shopify stores using iScale Easy Support AI
We haven't detected iScale Easy Support AI on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
iScale Easy Support AI: FAQ
Save time by generating one-click replies, categorizing customer emails, and filtering spam with AI.
iScale Easy Support AI has a free plan; paid plans start at $9 a month.
We haven't detected iScale Easy Support AI on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
iScale Easy Support AI is built by iScale Apps, based in France, and launched in December 2025.