Acquire new customers and close sales by connecting with shoppers in chat.
- Stores using it
- 930 0% of stores we track
- Rating
- 4.5 / 5 5,819 reviews
- Price
- Free
- Top country
- United States 283 stores
Screenshots
About Shopify Inbox
Merchants appreciate this app for its direct communication tools, enhancing customer service and sales through real-time chat, viewing customer cart and order history, and mobile access. Features like photo uploads and product recommendations in chat are valued, though AI responses could improve. The interface is user-friendly, and integration with Shopify is seamless. Merchants also benefit from consolidated communications and timely notifications, with ongoing updates enhancing the experience.
Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Answer questions quickly with AI-powered suggested replies.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
Features
- Agent avatar
- Business hours
- Chat assignment
- Chat buttons
- Chat window
- Color and font
- Customer insights
- Discounts
- Email chat
- FAQs
- File upload
- Greetings
- Live chat
- Multi-language
- Order updates
- Product recommendations
- Push notifications
- Quick replies
- Welcome messages
Shopify stores using Shopify Inbox
We detect Shopify Inbox on 930 live Shopify stores, 0% of all the stores we track. Most of them are in United States.
- Stores using it
- 930
- Share of stores
- 0%
- Median products
- 76
- Countries
- 12+
| # | Store | Location | Products | Theme | Scan |
|---|---|---|---|---|---|
| 1 | onestop.fit onestop.fit | Delhi, India | 178 | — | Scan |
| 2 | Luxiface.com luxiface.com | Singapore, Singapore | 3,441 | Expanse | Scan |
| 3 | Quality Water Treatment qualitywatertreatment.com | Box Elder, United States | 146 | 6-Stember [backup][unoptimized] New Theme - | Scan |
| 4 | M.S. Rau rauantiques.com | New Orleans, United States | 2,520 | Fluid Framework | Scan |
| 5 | The Oxford Company amyoxford.com | Middlebury, United States | 685 | Impulse | Scan |
| 6 | Manaiya manaiya.com | Mumbai, India | 198 | Dawn | Scan |
| 7 | Princeton, United States | 944 | Context | Scan | |
| 8 | Scrubs Pk scrubs.pk | Karachi, Pakistan | 90 | Ella | Scan |
| 9 | American Lawn Mower Co. EST 1895 americanlawnmower.com | Indianapolis, United States | 621 | Kala Allinone | Scan |
| 10 | Uncle Jerry's Pretzels unclejerryspretzels.com | Lancaster, United States | 56 | Flow | Scan |
See the top 100 stores using Shopify Inbox
Where these stores are
What these stores sell
Installed alongside Shopify Inbox
The apps most often found on the same stores: the share of the 930 most popular stores running Shopify Inbox that also run each one.
- Judge.me Product Reviews 43%
- Klaviyo: Email Marketing & SMS 25.2%
- Pinterest 24.7%
- Microsoft Clarity: AI Insights 16.7%
- Google & YouTube 12.6%
- Shopify Product Reviews 11.8%
- Brevo PushOwl: Email,Push,SMS 10.3%
- BOOSTER SEO & IMAGE OPTIMIZER 8.8%
- Bundle & Upsell AI ‑ LimeSpot 8.4%
- SEOWILL: AI SEO & AI Blog Post 8.3%
- Rivyo : Reviews & Loyalty 7.5%
- Tiny SEO Speed Image Optimizer 7.3%
FAQ
Shopify Inbox: FAQ
Acquire new customers and close sales by connecting with shoppers in chat.
Yes, Shopify Inbox is free to use.
ShopScan detects Shopify Inbox on 930 live Shopify stores, 0% of all the stores we track. Most are in United States (283).
Judge.me Product Reviews (43%), Klaviyo: Email Marketing & SMS (25.2%), Pinterest (24.7%) are the apps most often installed on the same stores.
Shopify Inbox is built by Shopify, based in Canada, and launched in August 2019.
4.5 out of 5 from 5,819 reviews on the Shopify App Store.