Scale your store with GPT-powered AI for shopping, support, social commerce, and review management.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 6 reviews
- Price
- $1 / mo Free plan available
- Launched
- March 2024 United States
Screenshots
About Alhena: Shopping & Support AI
Scale your store with GPT-powered AI for shopping, support, social commerce, and review management.
Alhena AI is the premier AI shopping assistant helping retailers boost sales through advanced AI solutions. It’s an all-in-one Shopping Assistant, Sales AI and Support AI: greeting visitors, recommending products, answering order questions and collecting reviews — all in brand voice. Install in minutes; Alhena syncs catalog, inventory and discounts automatically so replies stay accurate. Escalate complex chats to Shopify Inbox, Zendesk, Gorgias or Slack while the AI works 24/7.
- Shopping Assistant: Recommends products, bundles & upsells in real time
- Sales AI: Sends smart chats and discounts to turn browsers into buyers
- Support AI: Answers order, shipping & return questions 24/7, no agents
- Seamless handoff: Escalate complex chats to Shopify Inbox or helpdesk apps
- Perfectly On-Brand: AI responses crafted to match your brand’s unique voice.
Features
- AI chatbots
- Agent avatar
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Customer insights
- Discounts
- Email chat
- Emojis and stickers
- FAQs
- File upload
- Greetings
- Live chat
- Multi-language
- Order updates
- Product recommendations
- Push notifications
- Quick replies
- Real-time translation
- Review requests
- SMS
- Send transcript
- Shipping alerts
- Social media
- Tagging
- Upsell
- Voice support
- Welcome messages
Alhena: Shopping & Support AI pricing
Free plan available · From $1 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- Up to 25 conversations per month
- 500 URLs (SKUs) in knowledge base
- Single AI Agent for many user channels
- Great for new DTC Brands
-
Pro
$239 / month
2388 billed yearly (save 17%)
- At $1.2 per conversation if above limit
- At $1.2 per conversation for up to 200
- 50,000 URLs (SKUs) in the knowledge base
- Advanced Analytics on usage, revenue etc
- AI-Powered Review Management & Response
- Social Commerce to manage social media
- Up to 5 AI Agents including API Agents
- Automated Knowledge Refresh
-
Growth
$599 / month
5988 billed yearly (save 17%)
- At $1.2 per conversation if above limit
- At $0.91 per conversation for up to 550
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
-
Scale
$1 / month
11988 billed yearly
- At $1.2 per conversation if above limit
- At $0.83 per conversation for up to 1200
- Ideal for Mid-sized, growing teams
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
Shopify stores using Alhena: Shopping & Support AI
We haven't detected Alhena: Shopping & Support AI on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Alhena: Shopping & Support AI: FAQ
Scale your store with GPT-powered AI for shopping, support, social commerce, and review management.
Alhena: Shopping & Support AI has a free plan; paid plans start at $1 a month.
We haven't detected Alhena: Shopping & Support AI on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Alhena: Shopping & Support AI is built by Gleen AI, based in United States, and launched in March 2024.
5.0 out of 5 from 6 reviews on the Shopify App Store.