Built for growing stores. Support your customers with 24/7 AI chat thats live in minutes.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 1 reviews
- Price
- $19 / mo Free plan available
- Launched
- December 2025 United States
Screenshots
About Figu ‑ AI Chatbot & Live Chat
Built for growing stores. Support your customers with 24/7 AI chat thats live in minutes.
Figu is your always-on AI chat — a single place to handle customer questions from your storefront and email. It auto-learns your site and documents, answers FAQs, suggests products, and lets shoppers add to cart right in chat. When needed, seamlessly hand conversations to a human with full context. Go live in minutes, delight customers, and focus on growing your store — not your inbox.
- Chat and email in one inbox — never miss a customer question.
- Auto-crawls your store for instant setup — no manual training required.
- 24/7 AI chatbot handles FAQs, orders, products, and handoffs.
- Easily customize your bot’s tone to match your brand.
- Let customers add products to cart directly from chat.
Features
- AI chatbots
- Agent analytics
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Cross-sell
- Customer insights
- Email chat
- FAQs
- Greetings
- Live chat
- Multi-language
- Order updates
- Product recommendations
- Quick replies
- Upsell
- Welcome messages
Figu ‑ AI Chatbot & Live Chat pricing
Free plan available · From $19 / month. Prices in USD; check the App Store for the latest.
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Free
Free
- 50 AI Responses/month
- 1 Channel Inbox
- Auto-learns from up to 50 site pages
- Manual document training (PDF, Excel)
- Unlimited Users
- AI product suggestions with add-to-cart
- Live Agent Handoff
- Real-Time Order Status
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Seed
$19 / month
- 1,000 AI Responses/month
- Up to 3 Channel Inbox
- Auto-learns from up to 100 site pages
- All Features in Free
- Centralized inbox (chat + Gmail)
- Cross-email conversation history & reply
- Advanced ROI Dashboard
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Grow
$49 / month
- 5,000 AI Responses/month
- Up to 5 Channel Inbox
- Auto-learns from up to 250 site pages
- All Features in Seed
- Custom Branding
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Bloom
$149 / month
- 15,000 AI Responses/month
- Up to 10 Channel Inbox
- Auto-learns from up to 1000 site pages
- All Features in Grow
- Custom Branding
Shopify stores using Figu ‑ AI Chatbot & Live Chat
We haven't detected Figu ‑ AI Chatbot & Live Chat on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Figu ‑ AI Chatbot & Live Chat: FAQ
Built for growing stores. Support your customers with 24/7 AI chat thats live in minutes.
Figu ‑ AI Chatbot & Live Chat has a free plan; paid plans start at $19 a month.
We haven't detected Figu ‑ AI Chatbot & Live Chat on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Figu ‑ AI Chatbot & Live Chat is built by Figu, based in United States, and launched in December 2025.
5.0 out of 5 from 1 reviews on the Shopify App Store.