AI Shopping Assistant & Omnichannel Support Desk
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $29 / mo Free plan available
- Launched
- February 2026 Netherlands
Screenshots
About Dekan.ai
AI Shopping Assistant & Omnichannel Support Desk
No time to answer customer questions all day? Let Dekan's advanced AI handle it. Powered by OpenAI, Dekan acts as your sales associate, answering product questions, suggesting items based on budget and needs, and helping with order tracking, all while you're away. When human intervention is needed, manage conversations with your team from all channels in one unified inbox: Webchat, WhatsApp, Facebook Messenger, and Instagram. Build your FAQ help center for quick self-service.
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
- Understands complex queries like "laptop for work under 1000"
- Responds to FAQs about shipping, returns, and store policies
- Allows customers to add items to cart and proceed to checkout directly
- Manage conversations from Store, WhatsApp, Facebook Messenger, and Instagram
Features
- AI chatbots
- Agent analytics
- Agent avatar
- Business hours
- Cart recovery
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Cross-sell
- Discounts
- FAQs
- Greetings
- Live chat
- Multi-language
- Product recommendations
- Quick replies
- Social media
- Upsell
- Welcome messages
Dekan.ai pricing
Free plan available · From $29 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- 100 AI responses/month
- 100 products
- 1 store
- Multilingual responses
- Handover conversation to human
- Custom FAQs
- Free Email marketing
-
starter
$29 / month
290 billed yearly (save 17%)
- 1,500 AI responses/month
- 500 products
- 3 stores
- WhatsApp integration
- Messenger and Instagram integrations
- Unlimited team members
- Custom Instruction & Flows
- Free Email marketing
-
professional
$49 / month
490 billed yearly (save 17%)
- 5,000 AI responses/month
- 2,000 products
- 5 stores
- WhatsApp Integration
- Messenger and Instagram Integrations
- Unlimited team members
- Custom Instruction & Flows
- Free Email marketing
-
growth
$99 / month
990 billed yearly (save 17%)
- 11,000 AI responses/month
- 10,000 products
- 10 stores
- WhatsApp Integration
- Messenger and Instagram Integrations
- Unlimited team members
- Custom Instruction & Flows
- Free Email marketing
Shopify stores using Dekan.ai
We haven't detected Dekan.ai on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Dekan.ai: FAQ
AI Shopping Assistant & Omnichannel Support Desk
Dekan.ai has a free plan; paid plans start at $29 a month.
We haven't detected Dekan.ai on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Dekan.ai is built by OrdersApps B.V., based in Netherlands, and launched in February 2026.