Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.
- Stores using it
- — Not detected yet
- Rating
- 4.9 / 5 136 reviews
- Price
- $89 / mo Free trial
- Launched
- November 2019 United States
Screenshots
About Richpanel: AI Customer Support
Merchants highly recommend this app for enhancing customer support management with its intuitive interface and robust automation features. It simplifies ticket handling and conversation tracking, saving time and improving efficiency. The platform supports multiple channel management from a single dashboard and offers cost-effective, comprehensive integration options like Aircall. The support team is responsive, aiding in setup and troubleshooting, making it ideal for eCommerce brands looking to scale their customer service operations.
Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.
The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
Features
- AI chatbots
- Agent analytics
- Agent avatar
- Business hours
- Callback
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Customer insights
- Email chat
- Emojis and stickers
- Encryption
- FAQs
- File upload
- Greetings
- Live chat
- Multi-language
- Order updates
- Product recommendations
- Push notifications
- Quick replies
- Real-time translation
- SMS
- Send transcript
- Social media
- Surveys
- Tagging
- Voice support
- Welcome messages
Richpanel: AI Customer Support pricing
Free trial · From $89 / month. Prices in USD; check the App Store for the latest.
-
PRO
$89 / month
828 billed yearly (save 22%)
- $89 per additional user
- Email, Phone, Chat, Facebook, Instagram
- AI Employees: Sidekick AI
- Connect up to 2 Stores
- Customer Support Reports
-
PRO MAX
$119 / month
1188 billed yearly (save 17%)
- $119 per additional user
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
-
Self Service
$119 / month
1188 billed yearly (save 17%)
- $299 for each additional 20K orders
- Let customers help themselves
- Track orders
- Design returns & exchange flows
- Product recommendations
- Resolve upto 50% issues automatically
Shopify stores using Richpanel: AI Customer Support
We haven't detected Richpanel: AI Customer Support on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Richpanel: AI Customer Support: FAQ
Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.
No. Plans start at $89 a month, with a free trial.
We haven't detected Richpanel: AI Customer Support on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Richpanel: AI Customer Support is built by Richpanel Inc, based in United States, and launched in November 2019.
4.9 out of 5 from 136 reviews on the Shopify App Store.