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Chatmerce AI

by 18th Digitech Pvt Ltd

AI chatbot for stores: support, orders, returns, and product recommendations in one.

  • Free
  • Launched May 2026
Stores using it
—
Not detected yet
Rating
—
Price
Free
Launched
May 2026
India

Screenshots

About Chatmerce AI

AI chatbot for stores: support, orders, returns, and product recommendations in one.

Chatmerce AI combines support, order tracking, returns, and product discovery into one smart chatbot. It uses your store’s content to give accurate answers, reducing support load and improving conversions. It offers easy setup, customizable design, and seamless Shopify integration. It solves slow response times, repetitive queries, and lost sales by delivering instant, automated assistance 24/7.

  • AI answers grounded in your real store policies and FAQs
  • Order tracking and self-service returns inside chat
  • Personalized product recommendations and search
  • Fully branded widget — color, tone, position, greeting
  • Works for guest shoppers and logged-in customers

Features

  • AI chatbots
  • Chat buttons
  • Chat window
  • Color and font
  • Cross-sell
  • FAQs
  • Greetings
  • Multi-language
  • Order updates
  • Product recommendations
  • Quick replies
  • Voice support
  • Welcome messages

Shopify stores using Chatmerce AI

We haven't detected Chatmerce AI on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.

Detect apps on any store

FAQ

Chatmerce AI: FAQ

AI chatbot for stores: support, orders, returns, and product recommendations in one.

Yes, Chatmerce AI is free to use.

We haven't detected Chatmerce AI on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.

Chatmerce AI is built by 18th Digitech Pvt Ltd, based in India, and launched in May 2026.

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