Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 1 reviews
- Price
- Free
- Launched
- June 2021 United States
Screenshots
About ChannelReply
Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.
Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more.
- View order info from unlimited Shopify stores in a single app.
- Reply directly to customer messages and even to order notifications.
- Personalize canned replies and autoreplies with order info (N/A in Help Scout).
- Issue refunds, cancel orders, update order info and more (N/A in Help Scout).
- Identify messages by store, contact form used, order value and other details.
Shopify stores using ChannelReply
We haven't detected ChannelReply on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
ChannelReply: FAQ
Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.
Yes, ChannelReply is free to use.
We haven't detected ChannelReply on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
ChannelReply is built by ChannelReply, based in United States, and launched in June 2021.
5.0 out of 5 from 1 reviews on the Shopify App Store.