Buffy answers customer questions, recommends products, and guides them to a purchase.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 4 reviews
- Price
- $49 / mo Free plan available
- Launched
- May 2026 India
Screenshots
About AskBuffy AI
Buffy answers customer questions, recommends products, and guides them to a purchase.
Buffy AI is a sales assistant that connects to your Shopify catalog and assists shoppers in real time. It answers product questions, compares options, and handles concerns around price, compatibility, shipping, and returns. Fully customizable to your brand voice and FAQs, Buffy also provides insights into customer queries and drop-offs helping you improve conversions effortlessly. Stores can also change their traditional keyword-search to an AI-powered semantic search powered by Buffy.
- AI agent on product, collection, and home pages that guides shoppers to purchase
- AI-powered semantic search that can replace the traditional keyword-searches.
- Indexes products, pages, and documents to answer from your full knowledge base
- Analytics dashboard showing top customer questions and conversion drop-off point
- Recommends products and offers based on each shopper's questions and intent
Features
- AI chatbots
- Agent analytics
- Agent avatar
- Behavior tracking
- Cart recovery
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Cross-sell
- Customer insights
- FAQs
- Greetings
- Live chat
- Multi-language
- Order updates
- Product recommendations
- Quick replies
- Upsell
- Welcome messages
AskBuffy AI pricing
Free plan available · Free trial · From $49 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- 100 conversations + 500 searches/ month
- 24x7 AI Assistant
- Auto trained on your catalogue
- Real time order tracking
- Custom agent name, colors and tone
- Basic analytics dashboard
-
Starter
$49 / month
499 billed yearly (save 15%)
- Stores with ~100k visitors
- 500 conversations + 2000 searches/ month
- 24x7 AI Assistant
- Auto-trained on your catalogue
- Real-time order tracking
- Custom agent name, colours and tone
- Multi-language support
- Basic Analytics Dashboard
-
Growth
$99 / month
999 billed yearly (save 16%)
- Stores with ~250k visitors
- 1500 conversations + 5000 searches/month
- Everything in starter, plus
- Unlimited Retraining
- Customized widget styling
- Upsell, Cross sell and bundles
- Smart offer integrations
- Priority email support
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Scale
$199 / month
1999 billed yearly (save 16%)
- Stores with ~500k visitors
- 4000 conversations+ 10000 searches/month
- Everything in Growth, plus
- AI powered Search and smart popups
- Top queries and drop-off insights
- Lead Capture
- Customized widget placement
- Dedicated onboarding call
Shopify stores using AskBuffy AI
We haven't detected AskBuffy AI on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
AskBuffy AI: FAQ
Buffy answers customer questions, recommends products, and guides them to a purchase.
AskBuffy AI has a free plan; paid plans start at $49 a month.
We haven't detected AskBuffy AI on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
AskBuffy AI is built by Flash.co, based in India, and launched in May 2026.
5.0 out of 5 from 4 reviews on the Shopify App Store.