Unify your customer conversations with AI chat and 24/7 live agents on every major channels
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $19 / mo Free plan available
- Launched
- July 2025 United Kingdom
Screenshots
About Wordesk AI Chatbot & Live Chat
Unify your customer conversations with AI chat and 24/7 live agents on every major channels
Wordesk is an AI-first chat platform that helps merchants automate customer conversations across their website, WhatsApp, Instagram, Messenger, Telegram, and more. The AI assistant can understand visitor intent, answer product-related questions, and guide users toward purchases by recommending items based on their needs. Merchants can also step in with live support when needed. All conversations from different platforms are managed in one unified inbox for efficiency.
- AI-powered Live Chat that answers customer questions instantly
- Multi-channel support for WhatsApp, Instagram, Messenger, and more
- Personalized product recommendations based on customer needs
- Customizable chat icon and message design to match your brand
Features
- AI chatbots
- Agent analytics
- Agent avatar
- Behavior tracking
- Callback
- Chat assignment
- Chat buttons
- Chat window
- Color and font
- Cross-sell
- Customer insights
- Discounts
- Emojis and stickers
- FAQs
- File upload
- Greetings
- Live chat
- Multi-language
- Order updates
- Product recommendations
- Quick replies
- Real-time translation
- Social media
- Surveys
- Welcome messages
Wordesk AI Chatbot & Live Chat pricing
Free plan available · From $19 / month. Prices in USD; check the App Store for the latest.
-
Essential - 200
Free
- Whatsapp Integration
- 200 Manual Conversations / monthly
- 10 AI Conversations / monthly
- Basic Support
-
Advanced AI - 250
$19 / month
189 billed yearly (save 17%)
- All Essential Plan Features Included
- 250 AI Conversations / monthly
- Whatsapp, Instagram, Messenger, Telegram
- Unlimited Manual Conversations
- Priority Support
-
Advanced AI - 500
$34 / month
329 billed yearly (save 19%)
- All Essential Plan Features Included
- 500 AI Conversations / monthly
- Whatsapp, Instagram, Messenger, Telegram
- Unlimited Manual Conversations
- Priority Support
-
Expert AI - 1000
$89 / month
799 billed yearly (save 25%)
- All Essential Plan Features Included
- All Advanced Plan Features Included
- 1000 AI Conversations / monthly
- Dedicated Support
Shopify stores using Wordesk AI Chatbot & Live Chat
We haven't detected Wordesk AI Chatbot & Live Chat on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Wordesk AI Chatbot & Live Chat: FAQ
Unify your customer conversations with AI chat and 24/7 live agents on every major channels
Wordesk AI Chatbot & Live Chat has a free plan; paid plans start at $19 a month.
We haven't detected Wordesk AI Chatbot & Live Chat on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Wordesk AI Chatbot & Live Chat is built by Biens Limited, based in United Kingdom, and launched in July 2025.