Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $20 / mo Free plan available
- Launched
- December 2017 United Kingdom
Screenshots
About ZigZag Returns & Exchanges
Merchants appreciate this app for its easy setup and user-friendly interface, enhancing both customer and retailer experience. Its automated returns process and professional portal appearance boost customer trust and reduce workload. The app's effective integration, customization, and responsive support team add value, making it cost-effective, especially for small to medium-sized businesses. Additional features cater specifically to UK-based merchants, offering flexible return logistics.
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds
With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks.
- Cross-border returns back to UK from 30+ countries internationally
- Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels
- One-click refund approval and auto-creation of new orders for exchanges
- Customisable notifications to keep customers informed on return progress
- Returns management dashboard to set your rules and windows, and get insights
Features
- Analytics
- Automated approvals
- Automated refunds
- Carrier selection
- Custom branding
- Custom policies
- Email notifications
- Exchanges
- Gift cards
- Label creation
- Label customization
- Manual refunds
- Non-returnable items
- Real-time tracking
- Refund management
- Replacements
- Return labels
- Return portal
- Return tracking
- Return windows
- Shipping analytics
- Stock updates
- Store credit
ZigZag Returns & Exchanges pricing
Free plan available · Free trial · From $20 / month. Prices in USD; check the App Store for the latest.
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Free
Free
- For new and small retailers starting with returns
- Pay-As-You-Go with ZigZag carriage
- UK domestic returns
- Automated labels and Returns Tracking
- Return insights
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Silver
$20 / month
- For scaling retailers who need more volume and cross-border returns
- Everything in Free plus:
- 100 returns incl. + extras pay-as-you-go
- International returns back to UK
- Branded, customisable returns portal
- Unlimited return reasons
- Gift cards
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Gold
$50 / month
- For high-volume retailers needing automation and savings
- Everything in Silver plus:
- 300 returns incl. + extras pay-as-you-go
- Automated returns and refunds
- Configurable exchanges
- Holiday return window
Shopify stores using ZigZag Returns & Exchanges
We haven't detected ZigZag Returns & Exchanges on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
ZigZag Returns & Exchanges: FAQ
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds
ZigZag Returns & Exchanges has a free plan; paid plans start at $20 a month.
We haven't detected ZigZag Returns & Exchanges on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
ZigZag Returns & Exchanges is built by ZigZag Global Ltd, based in United Kingdom, and launched in December 2017.