Capture customer feedback after purchase to improve satisfaction and drive repeat sales
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 1 reviews
- Price
- $10 / mo Free plan available
- Launched
- September 2025 United States
Screenshots
About FT Surveys
Capture customer feedback after purchase to improve satisfaction and drive repeat sales
What do customers think about your store? Will they return for a second purchase? Will they recommend you to friends? Sometimes, all you need to do is ask them directly. Get honest, private feedback and keep your finger on the pulse of customer satisfaction. Turn their insights into actionable improvements that drive repeat purchases and build lasting customer relationships.
- Quick & Simple Setup - Just add the survey block to your page
- Thank You Page Integration - Non-blocking display on order confirmation page
- Complete Customization - Personalize questions, messages, and rating styles
- Order Context - Links every response to related order details
- CSAT Analytics - Track satisfaction scores and response trends
Features
- Analytics
- Customer satisfaction
- Embedded forms
- Post-purchase
- Product feedback
FT Surveys pricing
Free plan available · From $10 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- Up to 100 responses / mo
- Multiple question types
- Custom text and messaging
- CSAT tracking
- Order linking and context
- Dashboard
-
Standard
$10 / month
- Up to 200 responses / mo
- Multiple question types
- Custom text and messaging
- CSAT tracking
- Order linking and context
- Dashboard
-
Plus
$25 / month
- Up to 500 responses / mo
- Multiple question types
- Custom text and messaging
- CSAT tracking
- Order linking and context
- Dashboard
-
Pro
$200 / month
- Unlimited responses / mo
- Multiple question types
- Custom text and messaging
- CSAT tracking
- Order linking and context
- Dashboard
Shopify stores using FT Surveys
We haven't detected FT Surveys on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
FT Surveys: FAQ
Capture customer feedback after purchase to improve satisfaction and drive repeat sales
FT Surveys has a free plan; paid plans start at $10 a month.
We haven't detected FT Surveys on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
FT Surveys is built by FENWIK, based in United States, and launched in September 2025.
5.0 out of 5 from 1 reviews on the Shopify App Store.