Turn your FAQs into instant answers with an AI search and chatbot powered by your content.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $29 / mo Free plan available
- Launched
- February 2026 Kenya
Screenshots
About Smart FAQs
Turn your FAQs into instant answers with an AI search and chatbot powered by your content.
Smart FAQs turns your existing content into instant, reliable answers. Our AI-powered search widget and conversational chatbot respond exclusively using the FAQs you create—ensuring every response stays accurate and 100% under your control. Whether customers use the FAQ page search or the site-wide chatbot, they get immediate help. When new questions arise, they are logged so you can quickly fill the gap and reduce repetitive support tickets.
- Rich text FAQ editor with categories to organize your content
- AI search and chatbot that answer questions using your FAQ content
- Bulk import your existing FAQs instantly via CSV file
- Analytics for engagement, missing answers, and search topics
- Customize appearance, app messages, translations, and more
Features
- AI generation
- Accordions
- Collection page
- Custom CSS
- Custom font and color
- Custom templates
- Customer feedback
- FAQ page
- HTML
- Import and export
- Instant answers
- Mobile responsive
- Product page
- Rich text editor
- Search bar
Smart FAQs pricing
Free plan available · Free trial · From $29 / month. Prices in USD; check the App Store for the latest.
-
Basic
Free
- Up to 50 FAQs
- Basic Customization
- Embed Multiple Sites
- Bulk Import/Export
- Rich Text Editor
- Tagging
- Easy Setup
- Unlimited Page Views
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Premium
$29 / month
- Everything in the Basic plan, and:
- Up to 500 FAQs
- AI features (chatbot, search, and write)
- Advanced Customization
- Analytics & Insights
- Hide Powered-By Link
- Priority Support
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Advanced
$60 / month
- Everything in Premium, and:
- Unlimited FAQs
- Orders integration
- Products integration
- up to 3 display languages
- Early access to new features
- Priority Support
Shopify stores using Smart FAQs
We haven't detected Smart FAQs on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Smart FAQs: FAQ
Turn your FAQs into instant answers with an AI search and chatbot powered by your content.
Smart FAQs has a free plan; paid plans start at $29 a month.
We haven't detected Smart FAQs on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Smart FAQs is built by Smart FAQs, based in Kenya, and launched in February 2026.