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Built for Shopify Session Recording and Heatmaps

Propel Replay, Survey, Heatmap

by Propel Commerce

Stop losing sales to hidden issues. Use replays, heatmaps & surveys to find and fix them fast.

  • 4.9 (729 reviews)
  • Free plan available · Free trial · From $9 / month
  • Launched June 2021
Stores using it
3,740
0.2% of stores we track
Rating
4.9 / 5
729 reviews
Price
$9 / mo
Free plan available
Top country
United States
1,210 stores

Screenshots

About Propel Replay, Survey, Heatmap

What merchants say
Merchants highly value this app for its detailed insights into customer interactions through session replays and heatmaps, aiding in the optimization of store layouts and user experiences. The app is easy to set up, performs smoothly, and includes a useful survey feature for direct customer feedback. Support is responsive and helpful, and regular updates enhance the app's reliability and effectiveness in boosting store performance and customer satisfaction.

Stop losing sales to hidden issues. Use replays, heatmaps & surveys to find and fix them fast.

Experience the Netflix of e-commerce! Propel Replays shows you exactly where shoppers get stuck, rage-click, or abandon cart - so you can fix the friction costing you sales. Watch LIVE and recorded sessions, use heatmaps to spot ignored buttons and confusing layouts, and launch on-site surveys to learn the real reason they didn’t buy. Running ads? Identify suspicious traffic, bots, and competitor clicks so you don’t waste budget. Installs in minutes. Trusted by 6,000+ Shopify stores.

  • Watch LIVE & recorded replays to find the exact steps before cart abandonment
  • Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
  • Pinpoint funnel drop-offs with analytics (ATC, checkout, errors, more)
  • See visitor IP and traffic source to flag bots and competitors draining ad spend
  • Filter by traffic type, rage clicks, abandoned carts & more so you can act fast

Features

  • Abandoned cart
  • Activity tracking
  • Analytics dashboard
  • Benchmarking
  • Broken links
  • Checkout analytics
  • Cohort analysis
  • Custom dashboards
  • Custom reports
  • Data export
  • Event tracking
  • Forecasting
  • Funnel analysis
  • GDPR compliance
  • Heatmaps
  • Historical analysis
  • Lifetime value (LTV)
  • Loyalty analysis
  • Marketing attribution
  • Notifications
  • Page views
  • Profit insights
  • Purchase tracking
  • ROAS
  • Real-time tracking
  • Replay filtering
  • Report scheduling
  • Segmentation
  • Session replay
  • UTM tracking
  • Visitor IP

Propel Replay, Survey, Heatmap pricing

Free plan available · Free trial · From $9 / month. Prices in USD; check the App Store for the latest.

  • Free Sampler

    Free

    • 1,500 pageviews/mo. (~750 sessions)
    • 1 survey
    • 1 heatmap
    • Exclude 1 IP
    • 30 days storage
  • Basic

    $9 / month

    77 billed yearly (save 29%)

    • 20,000 pageviews/mo. (~7,000 sessions)
    • Live replays
    • Up to 5 heatmaps
    • Unlimited surveys
    • Exclude IPs & countries
    • See visitor IPs
    • Advanced filters
  • Plus

    $14 / month

    116 billed yearly (save 31%)

    • 30,000 pageviews/mo. (~10,000 sessions)
    • Live replays
    • Up to 10 heatmaps
    • Unlimited surveys
    • Exclude IPs & countries
    • See visitor IPs
    • Advanced filters
  • Premium

    $39 / month

    311 billed yearly (save 34%)

    • Additional pageviews are $5/mo. per 10,000 pageviews
    • 80,000 pageviews/mo. (~27,000 sessions)
    • Live replays
    • Up to 20 heatmaps
    • Unlimited surveys
    • Exclude IPs & countries
    • See visitor IPs
    • Advanced filters

Shopify stores using Propel Replay, Survey, Heatmap

We detect Propel Replay, Survey, Heatmap on 3,740 live Shopify stores, 0.2% of all the stores we track. Most of them are in United States.

Stores using it
3,740
Share of stores
0.2%
Median products
34
Countries
12+
# Store Location Products Theme Scan
1
Fashion.sa fashion.sa
Riyadh, Saudi Arabia 15,440 Symmetry Scan
2
Milk Depot Inc. milkdepot.com
Glencoe, Canada 1 Enterprise Scan
3
Green Wallbox PL greenwallbox.pl
Kraków, Poland 69 Vision Scan
4
Five Buck Bin fivebuckbin.com
Skippack, United States 19,825 Sense Scan
5
Third Man Records – Official Store thirdmanrecords.com
Nashville, United States 881 — Scan
6
Hema Maps hemamaps.com
Braeside, Australia 467 Impact Scan
7
World Music Network worldmusic.net
Liss, United Kingdom 274 Turbo Scan
8
EMFURN emfurn.com
Montreal, Canada 4,012 Shrine Pro Scan
9
Jewitches jewitches.com
Los Angeles, United States 936 Broadcast Scan
10
Mentality mentality.com
Las Vegas, United States 197 Impact Scan

See the top 100 stores using Propel Replay, Survey, Heatmap

Where these stores are

  1. United States 1,210
  2. Netherlands 369
  3. United Kingdom 341
  4. France 193
  5. Canada 169
  6. Australia 155
  7. Germany 125
  8. Spain 122
  9. Hong Kong 94
  10. India 77

What these stores sell

  1. Apparel 18.4%
  2. Home & Garden 7.6%
  3. Others 7.0%
  4. Beauty & Fitness 6.1%
  5. Arts & Entertainment 5.4%
  6. Health 5.3%
  7. Food & Drink 3.8%
  8. Jewelry & Watches 3.6%
  9. Consumer Electronics 2.4%
  10. Internet 2.4%

FAQ

Propel Replay, Survey, Heatmap: FAQ

Stop losing sales to hidden issues. Use replays, heatmaps & surveys to find and fix them fast.

Propel Replay, Survey, Heatmap has a free plan; paid plans start at $9 a month.

ShopScan detects Propel Replay, Survey, Heatmap on 3,740 live Shopify stores, 0.2% of all the stores we track. Most are in United States (1,210).

Propel Subscriptions (100%), Judge.me Product Reviews (46.6%), Klaviyo: Email Marketing & SMS (43.3%) are the apps most often installed on the same stores.

Propel Replay, Survey, Heatmap is built by Propel Commerce, based in Canada, and launched in June 2021.

4.9 out of 5 from 729 reviews on the Shopify App Store.

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