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Built for Shopify Returns and Exchanges

AfterShip Returns & Exchanges

by AfterShip

Automated returns solution for brands to save time and recapture revenue on returns

  • 4.7 (1,546 reviews)
  • Free plan available · Free trial · From $11 / month
  • Launched February 2017
Stores using it
470
0% of stores we track
Rating
4.7 / 5
1,546 reviews
Price
$11 / mo
Free plan available
Top country
United States
262 stores

Screenshots

About AfterShip Returns & Exchanges

What merchants say
Merchants highly recommend this app for streamlining the return and exchange process, noting its robust features like customizable options and a branded returns page that integrates seamlessly with Shopify. They appreciate the ease of setup and user-friendly interface, which enhances customer satisfaction and helps retain revenue. The support team is also praised for their responsiveness and effectiveness in handling issues, often through immediate assistance and video calls.

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

Features

  • Analytics
  • Automated approvals
  • Automated refunds
  • Custom policies
  • Email notifications
  • Exchanges
  • Gift returns
  • In-store returns
  • Multi-language
  • Non-returnable items
  • Refund management
  • Replacements
  • Return portal
  • Return reasons
  • Return tracking
  • Return windows
  • SMS notifications
  • Shipping labels
  • Stock updates

AfterShip Returns & Exchanges pricing

Free plan available · Free trial · From $11 / month. Prices in USD; check the App Store for the latest.

  • Free

    Free

    • 3 returns per month
    • Returns management portal
    • Branded returns page
    • Email notifications
    • Basic returns window and reasons
    • Manual approvals and label uploads
  • Essentials

    $11 / month

    108 billed yearly (save 18%)

    • $1 for the first month. Includes 20 returns/month; $0.50 per extra return.
    • All Free features
    • In-app automatic labels
    • Branded returns page
    • Email notifications
    • Basic refunds and exchanges
    • Basic routing rules
  • Pro

    $59 / month

    588 billed yearly (save 17%)

    • $1 for the first month. Includes 100 returns per month, $0.50 per extra return
    • All Essentials features
    • Automatic returns approval
    • In-app returns tracking
    • Refund to store credit
    • Return methods
    • Eligibility rules
  • Premium

    $239 / month

    2388 billed yearly (save 17%)

    • $1 for the first month. Includes 200 returns per month, $1 per extra return
    • All Pro features
    • Shipment status-based automation
    • Embedded returns page
    • Exchange for other items
    • Exchange on store
    • Pre-built integrations

Shopify stores using AfterShip Returns & Exchanges

We detect AfterShip Returns & Exchanges on 470 live Shopify stores, 0% of all the stores we track. Most of them are in United States.

Stores using it
470
Share of stores
0%
Median products
121
Countries
12+
# Store Location Products Theme Scan
1
Soho Style sohostyle.com
Dallas, United States 683 Prestige Scan
2
Bracelayer® USA | Knee Compression Pants bracelayer.com
Victoria, Canada 20 Streamline Scan
3
Shokz shokz.com
Austin, United States 65 Dawn Scan
4
VampireFreaks vampirefreaks.com
Stroudsburg, United States 8,199 Aurora Scan
5
Lukas Nelson lukasnelson.com
Nashville, United States 29 Dawn Scan
6
Bully Bunches bullybunches.com
Bruce Twp, Macomb, United States 71 Minion Scan
7
ELEHEAR elehear.com
Dover, United States 24 Elehear Scan
8
Bisaddle Adjustable Shape Bike Saddle bisaddle.com
Washington, United States 61 Dawn Scan
9
K9 Ballistics k9ballistics.com
Camarillo, United States 70 Motion Scan
10
Dermelect Cosmeceuticals dermelect.com
Great Neck, United States 127 Stiletto Scan

See the top 100 stores using AfterShip Returns & Exchanges

Where these stores are

  1. United States 262
  2. United Kingdom 45
  3. Australia 36
  4. Canada 30
  5. France 19
  6. Hong Kong 11
  7. Germany 7
  8. Netherlands 7
  9. Italy 6
  10. United Arab Emirates 4

What these stores sell

  1. Apparel 44.5%
  2. Beauty & Fitness 8.3%
  3. Home & Garden 7.0%
  4. Jewelry & Watches 6.8%
  5. Arts & Entertainment 6.0%
  6. Others 5.7%
  7. Sports 5.1%
  8. Internet 3.4%
  9. Health 2.8%
  10. Consumer Electronics 2.6%

FAQ

AfterShip Returns & Exchanges: FAQ

Automated returns solution for brands to save time and recapture revenue on returns

AfterShip Returns & Exchanges has a free plan; paid plans start at $11 a month.

ShopScan detects AfterShip Returns & Exchanges on 470 live Shopify stores, 0% of all the stores we track. Most are in United States (262).

Klaviyo: Email Marketing & SMS (59.6%), Judge.me Product Reviews (37.4%), AfterShip Order Tracking (32.8%) are the apps most often installed on the same stores.

AfterShip Returns & Exchanges is built by AfterShip, based in Singapore, and launched in February 2017.

4.7 out of 5 from 1,546 reviews on the Shopify App Store.

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