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ReturnGO Returns & Exchanges

by ReturnGO

Automate returns & exchanges with a branded self-service return portal for easy returns management.

  • 4.9 (408 reviews)
  • Free trial · From $23 / month
  • Launched September 2020
Stores using it
1,344
0.1% of stores we track
Rating
4.9 / 5
408 reviews
Price
$23 / mo
Free trial
Top country
United States
591 stores

Screenshots

About ReturnGO Returns & Exchanges

What merchants say
Merchants highly recommend this app for streamlining returns and exchanges, praising its user-friendly interface and customizable features that align with specific policies. The ability for customers to easily generate return labels and QR codes enhances the customer experience. Integration with Shopify is smooth, and the support team is noted for their responsive and helpful service, available 24/7 via live chat and email.

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Features

  • API
  • Analytics
  • Automated approvals
  • Automated refunds
  • Automations
  • Branded tracking page
  • Custom branding
  • Custom notifications
  • Custom policies
  • Custom tracking link
  • Customer blocklists
  • Dashboards
  • Discount codes
  • Email
  • Email notifications
  • Estimated delivery date
  • Exchanges
  • Gift cards
  • Gift returns
  • Global tracking
  • In-store returns
  • Manual refunds
  • Multi-carrier
  • Multi-language
  • Non-returnable items
  • Order export
  • Order lookup page
  • QR codes
  • Real-time notifications
  • Real-time tracking
  • Refund management
  • Replacements
  • Return portal
  • Return reasons
  • Return tracking
  • Return windows
  • SMS
  • SMS notifications
  • Shipping labels
  • Stock updates

ReturnGO Returns & Exchanges pricing

Free trial · From $23 / month. Prices in USD; check the App Store for the latest.

  • Starter

    $23 / month

    • 20 returns included/month. $1.25 per extra return. Add-ons & Integrations available.
    • Full returns solution
    • Variant exchange
    • Return labels via Ship by ReturnGO
    • Unlimited policy rules
    • Store credit
    • Auto-approval
    • 2 languages
  • Premium

    $147 / month

    • 110 returns included/month. $1.25 per extra return. Add-ons & Integrations available.
    • All Starter features plus:
    • Product exchange
    • Shop Now
    • White label portal
    • Item donation
    • Cancel order
    • Shipping integrations
  • Pro

    $297 / month

    • 300 returns included/month. $0.90 per extra return. Add-ons & Integrations available.
    • All Premium features plus:
    • Advanced Automation
    • Packing slips
    • Item validation
    • ERPs integrations
    • Auto-mark as done
    • Unlimited languages

Shopify stores using ReturnGO Returns & Exchanges

We detect ReturnGO Returns & Exchanges on 1,344 live Shopify stores, 0.1% of all the stores we track. Most of them are in United States.

Stores using it
1,344
Share of stores
0.1%
Median products
230
Countries
12+
# Store Location Products Theme Scan
1
Brandon Blackwood New York brandonblackwood.com
New York, United States 499 — Scan
2
Mythical Store mythical.com
Los Angeles, United States 352 Stiletto Scan
3
ZIIP ziipbeauty.com
Pleasant Hill, United States 38 Ziip Scan
4
Ozarké ozarke.com
Houston, United States 1,252 Ozarke Custom Theme Scan
5
ROKA Multisport rokamultisport.com
Littleton, United States 141 — Scan
6
Goodwin Smith goodwinsmith.co.uk
Stacksteads, United Kingdom 74 Prestige Scan
7
Verkauf-Bochum.de verkauf-bochum.de
Bochum, Germany 1,312 Superstore Scan
8
Timex US timex.com
Shelton, United States 1,640 Timex / Guess Scan
9
Soko Glam sokoglam.com
Brooklyn, United States 808 Dawn Scan
10
ima-usa.com ima-usa.com
— — — Scan

See the top 100 stores using ReturnGO Returns & Exchanges

Where these stores are

  1. United States 591
  2. Australia 161
  3. United Kingdom 150
  4. Canada 81
  5. France 43
  6. Israel 38
  7. Netherlands 27
  8. Germany 24
  9. South Africa 22
  10. New Zealand 18

What these stores sell

  1. Apparel 55.8%
  2. Home & Garden 5.8%
  3. Jewelry & Watches 4.9%
  4. Sports 4.2%
  5. Beauty & Fitness 4.0%
  6. Arts & Entertainment 3.6%
  7. Others 2.9%
  8. Health 2.5%
  9. Internet 1.8%
  10. Business & Industrial 1.6%

FAQ

ReturnGO Returns & Exchanges: FAQ

Automate returns & exchanges with a branded self-service return portal for easy returns management.

No. Plans start at $23 a month, with a free trial.

ShopScan detects ReturnGO Returns & Exchanges on 1,344 live Shopify stores, 0.1% of all the stores we track. Most are in United States (591).

Klaviyo: Email Marketing & SMS (71.6%), Judge.me Product Reviews (29.4%), Pinterest (28.5%) are the apps most often installed on the same stores.

ReturnGO Returns & Exchanges is built by ReturnGO, based in Israel, and launched in September 2020.

4.9 out of 5 from 408 reviews on the Shopify App Store.

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