Give customers a branded DHL return portal and real-time shipment tracking – directly on your store.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 2 reviews
- Price
- $9 / mo Free plan available
- Launched
- March 2026 Germany
Screenshots
About PackFlow ‑ Returns & Tracking
Give customers a branded DHL return portal and real-time shipment tracking – directly on your store.
PackFlow lets your customers track shipments and submit returns directly from your storefront. The app connects to DHL business accounts to generate return shipping labels and QR codes automatically. Merchants manage all returns from a single dashboard with status tracking, exchange handling, and analytics. Supports Shopify Flow automation for tagging orders and triggering workflows on return events.
- Branded self-service return portal with item selection and reasons
- Real-time DHL tracking page embedded directly in your storefront
- Automatic DHL return label and QR code generation — no printer needed
- Built-in exchange handling with variant selection for size or color swaps
- Return analytics with trends, top reasons, and repeat returner insights
Features
- Analytics
- Branded tracking page
- Custom branding
- Dashboards
- Estimated delivery date
- Exchanges
- Multi-language
- Non-returnable items
- Order lookup page
- QR codes
- Real-time tracking
- Return portal
- Return reasons
- Return tracking
- Return windows
- Shipping labels
- Stock updates
- Translation
PackFlow ‑ Returns & Tracking pricing
Free plan available · Free trial · From $9 / month. Prices in USD; check the App Store for the latest.
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Free
Free
- Up to 200 orders/month
- Unlimited returns & exchanges
- DHL return labels & QR codes
- Branded tracking page
- Return analytics dashboard
- Shopify Flow automation
- Custom branding & return reasons
-
Starter
$9 / month
- Up to 500 orders/month
- Unlimited returns & exchanges
- DHL return labels & QR codes
- Branded tracking page
- Return analytics dashboard
- Shopify Flow automation
- Custom branding & return reasons
-
Pro
$39 / month
- Up to 2,000 orders/month
- Unlimited returns & exchanges
- DHL return labels & QR codes
- Branded tracking page
- Return analytics dashboard
- Shopify Flow automation
- Custom branding & return reasons
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Enterprise
$79 / month
- Unlimited orders
- Unlimited returns & exchanges
- DHL return labels & QR codes
- DHL tracking & return labels
- Branded tracking page
- Return analytics dashboard
- Custom branding & return reasons
- Priority support
Shopify stores using PackFlow ‑ Returns & Tracking
We haven't detected PackFlow ‑ Returns & Tracking on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
PackFlow ‑ Returns & Tracking: FAQ
Give customers a branded DHL return portal and real-time shipment tracking – directly on your store.
PackFlow ‑ Returns & Tracking has a free plan; paid plans start at $9 a month.
We haven't detected PackFlow ‑ Returns & Tracking on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
PackFlow ‑ Returns & Tracking is built by TG-AI Apps, based in Germany, and launched in March 2026.
5.0 out of 5 from 2 reviews on the Shopify App Store.